# Campaigns **URL:** https://community.brevo.com/c/en/campaigns/22.md [Récents](https://community.brevo.com/latest.md) · [Catégories](https://community.brevo.com/categories.md) · [Étiquettes](https://community.brevo.com/tags.md) --- ## [Brevo Editor is Very Slow - Locks Up](https://community.brevo.com/t/brevo-editor-is-very-slow-locks-up/1821)
**Author:** [@trdurham](https://community.brevo.com/u/trdurham)\ **Réponses:** 57\ **Dernière mise à jour :** [Septembre 21, 2026, 3:23 UTC](https://community.brevo.com/t/brevo-editor-is-very-slow-locks-up/1821 "2026-09-21T03:23:00Z")
I’ve been trying to create an email campaign all night. Designing the email in the editor, specifically. Brevo is responding painfully slow and sometimes not at all. I started with the sale template (I think) and I am… --- ## [Scheduled Campaign stuck in Running status](https://community.brevo.com/t/scheduled-campaign-stuck-in-running-status/1880)
**Author:** [@thisismark](https://community.brevo.com/u/thisismark)\ **Réponses:** 2\ **Dernière mise à jour :** [Août 6, 2026, 2:10 UTC](https://community.brevo.com/t/scheduled-campaign-stuck-in-running-status/1880 "2026-08-06T14:10:19Z")
It’s been 12 hours since my scheduled campaign was supposed to run. It’s still on Running status. Should I wait for it or cancel and send a new campaign? --- ## [Adjusting Space Before or After Paragraphs](https://community.brevo.com/t/adjusting-space-before-or-after-paragraphs/7184)
**Author:** [@Mark](https://community.brevo.com/u/Mark)\ **Réponses:** 1\ **Dernière mise à jour :** [Juillet 11, 2026, 3:23 UTC](https://community.brevo.com/t/adjusting-space-before-or-after-paragraphs/7184 "2026-07-11T15:23:52Z")
Is there a way to adjust the amount of space between paragraphs? This may be referred to as line spacing. So, if you type a paragraph of text and hit Enter to start a new paragraph, can I adjust the spacing between the t… --- ## [Assistance Needed: SPF Alignment Issue with Brevo and Mailgun](https://community.brevo.com/t/assistance-needed-spf-alignment-issue-with-brevo-and-mailgun/2258)
**Author:** [@capricorn](https://community.brevo.com/u/capricorn)\ **Réponses:** 2\ **Dernière mise à jour :** [Novembre 18, 2025, 12:53 UTC](https://community.brevo.com/t/assistance-needed-spf-alignment-issue-with-brevo-and-mailgun/2258 "2025-11-18T12:53:29Z")
I hope this message finds you well. I am currently using Brevo to send emails from my domain, alongside another application via Mailgun. I understand that I can only have one SPF record for my domain, and I already have… --- ## [Problems with display on the mobile device.](https://community.brevo.com/t/problems-with-display-on-the-mobile-device/5059)
**Author:** [@HeikoBerlin](https://community.brevo.com/u/HeikoBerlin)\ **Réponses:** 3\ **Dernière mise à jour :** [Novembre 5, 2025, 7:38 UTC](https://community.brevo.com/t/problems-with-display-on-the-mobile-device/5059 "2025-11-05T19:38:32Z")
Hello, I have created a simple email campaign (a very uncomplicated layout, without html components, very simple, width 650px). Everything looks great on the PC. Even when I open the mobile view in Brevo, it looks good.… --- ## [Mobile View does not apply automaticly](https://community.brevo.com/t/mobile-view-does-not-apply-automaticly/6758)
**Author:** [@SFVV](https://community.brevo.com/u/SFVV)\ **Réponses:** 1\ **Dernière mise à jour :** [Novembre 5, 2025, 7:35 UTC](https://community.brevo.com/t/mobile-view-does-not-apply-automaticly/6758 "2025-11-05T19:35:17Z")
Hello, we set up a campaign but to recieve the mobile version on phones it’s alwys necessary to click on the “open in browser” link. Otherwise it shows a smaller version of the desktop view. Tested on different email pr… --- ## [How to insert a Countdown?](https://community.brevo.com/t/how-to-insert-a-countdown/2490)
**Author:** [@mabub](https://community.brevo.com/u/mabub)\ **Réponses:** 6\ **Dernière mise à jour :** [Septembre 29, 2025, 3:59 UTC](https://community.brevo.com/t/how-to-insert-a-countdown/2490 "2025-09-29T15:59:00Z")
Hello, how do you recommend to create a Countdown which could be insert by HTML to the Mailing? Thanks in advance for your suggestions. --- ## [How do I delete my email queue](https://community.brevo.com/t/how-do-i-delete-my-email-queue/2142)
**Author:** [@David2](https://community.brevo.com/u/David2)\ **Réponses:** 9\ **Dernière mise à jour :** [Septembre 2, 2025, 3:26 UTC](https://community.brevo.com/t/how-do-i-delete-my-email-queue/2142 "2025-09-02T15:26:25Z")
I got carded 2 nights ago and have over 1200 emails in the queue telling me the order failed. Can I delete them in the queue to save waiting for days for them to be delivered? I am on the free plan so only so many a day. … --- ## [Using either microdata or JSON-LD in drag and drop builder](https://community.brevo.com/t/using-either-microdata-or-json-ld-in-drag-and-drop-builder/2168)
**Author:** [@ShakesMcQuakes](https://community.brevo.com/u/ShakesMcQuakes)\ **Réponses:** 2\ **Dernière mise à jour :** [Septembre 2, 2025, 1:24 UTC](https://community.brevo.com/t/using-either-microdata-or-json-ld-in-drag-and-drop-builder/2168 "2025-09-02T13:24:24Z")
Hello, Is there a way to include JSON-LD or Microdata in my drag-and-drop email templates? I would like to be able to enable schema.org markup to show GMail highlights --- ## [Issue with Brevo Email Open Tracking](https://community.brevo.com/t/issue-with-brevo-email-open-tracking/1473)
**Author:** [@pusmalun](https://community.brevo.com/u/pusmalun)\ **Réponses:** 5\ **Dernière mise à jour :** [Août 20, 2025, 2:26 UTC](https://community.brevo.com/t/issue-with-brevo-email-open-tracking/1473 "2025-08-20T14:26:07Z")
Hi, People. I’m reaching out regarding an issue I’ve noticed with Brevo’s email open tracking. After sending an email campaign to myself and some friends, I observed that the open rates were not being recorded correctly… --- ## [How Do I Delete This Campaign?](https://community.brevo.com/t/how-do-i-delete-this-campaign/6418)
**Author:** [@dbw](https://community.brevo.com/u/dbw)\ **Réponses:** 1\ **Dernière mise à jour :** [Juillet 24, 2025, 8:11 UTC](https://community.brevo.com/t/how-do-i-delete-this-campaign/6418 "2025-07-24T08:11:06Z")
I created a Test Web Push Campaign and now I want to delete it but see no option at all. I have tried reaching out to support via their ticket system, but I never seem to get replies. --- ## [Can duplicated campaign to be used as a template](https://community.brevo.com/t/can-duplicated-campaign-to-be-used-as-a-template/6212)
**Author:** [@Alex.brandt](https://community.brevo.com/u/Alex.brandt)\ **Réponses:** 1\ **Dernière mise à jour :** [Juin 27, 2025, 10:11 UTC](https://community.brevo.com/t/can-duplicated-campaign-to-be-used-as-a-template/6212 "2025-06-27T10:11:54Z")
I duplicate a campaign and want to use it as a template or move it to the template section/folder Has anyone encounter this situation? --- ## [Images are missing while testing email template](https://community.brevo.com/t/images-are-missing-while-testing-email-template/2603)
**Author:** [@skick](https://community.brevo.com/u/skick)\ **Réponses:** 2\ **Dernière mise à jour :** [Juin 20, 2025, 7:40 UTC](https://community.brevo.com/t/images-are-missing-while-testing-email-template/2603 "2025-06-20T07:40:34Z")
I created an email campaign and just before run the email campaign i sent a test email. The template is missing all the images. --- ## [Replies going to the wrong email address](https://community.brevo.com/t/replies-going-to-the-wrong-email-address/6093)
**Author:** [@EnriMaio](https://community.brevo.com/u/EnriMaio)\ **Réponses:** 2\ **Dernière mise à jour :** [Mai 28, 2025, 3:38 UTC](https://community.brevo.com/t/replies-going-to-the-wrong-email-address/6093 "2025-05-28T15:38:41Z")
Hi everyone, I’m new to Brevo and still finding my way around, so please bear with me! :slight\_smile: First of all — is it okay if I write in Italian? I’ll try in English for now, but I’d be more comfortable in Italian… --- ## [UTM parameters not kept in email campaigns](https://community.brevo.com/t/utm-parameters-not-kept-in-email-campaigns/5879)
**Author:** [@EMarketing](https://community.brevo.com/u/EMarketing)\ **Réponses:** 1\ **Dernière mise à jour :** [Mai 27, 2025, 1:59 UTC](https://community.brevo.com/t/utm-parameters-not-kept-in-email-campaigns/5879 "2025-05-27T13:59:13Z")
I turned on google analytics for my email campaign, however, the links in live email do not seem to have the UTM parameters, Can you confirm whether your click tracking preserves original UTM parameters for Google Analyt… --- ## [Bounces / bad emails](https://community.brevo.com/t/bounces-bad-emails/593)
**Author:** [@appcrazee](https://community.brevo.com/u/appcrazee)\ **Réponses:** 4\ **Dernière mise à jour :** [Mai 27, 2025, 1:45 UTC](https://community.brevo.com/t/bounces-bad-emails/593 "2025-05-27T13:45:44Z")
What happens to a bounced / bad email - for instance if it was mistyped or the person no longer has that email address? Thank you. --- ## [How to send batch email while keeping recipient addresses private](https://community.brevo.com/t/how-to-send-batch-email-while-keeping-recipient-addresses-private/4362)
**Author:** [@dkelsen](https://community.brevo.com/u/dkelsen)\ **Réponses:** 1\ **Dernière mise à jour :** [Avril 29, 2025, 2:38 UTC](https://community.brevo.com/t/how-to-send-batch-email-while-keeping-recipient-addresses-private/4362 "2025-04-29T14:38:29Z")
I’ve been searching for a solution to this issue but haven’t had much luck so far. I’m hoping someone here can provide some guidance. I need to send bulk emails (e.g., marketing emails) to a list of users while ensuring… --- ## [Feature Request: Update outdated @media width for mobile](https://community.brevo.com/t/feature-request-update-outdated-media-width-for-mobile/4121)
**Author:** [@Unit60](https://community.brevo.com/u/Unit60)\ **Réponses:** 0\ **Dernière mise à jour :** [Mars 25, 2025, 3:56 UTC](https://community.brevo.com/t/feature-request-update-outdated-media-width-for-mobile/4121 "2025-03-25T15:56:46Z")
I am a UX/UI and content designer and have only started using this platform recently and noticed that the @media query relating to mobile (max-width: 600px) is limited to only 320px, which is in my opinion quite outdated… --- ## [Feature Request: A toggle that tells columns not to break on mobile](https://community.brevo.com/t/feature-request-a-toggle-that-tells-columns-not-to-break-on-mobile/4005)
**Author:** [@Unit60](https://community.brevo.com/u/Unit60)\ **Réponses:** 0\ **Dernière mise à jour :** [Mars 24, 2025, 1:40 UTC](https://community.brevo.com/t/feature-request-a-toggle-that-tells-columns-not-to-break-on-mobile/4005 "2025-03-24T13:40:20Z")
It would be great if there was a toggle to tell multiple columns in a section not to break on mobile!? --- ## [Format date & time so that mail client (apple mail, Gmail etc) recognise add to calendar](https://community.brevo.com/t/format-date-time-so-that-mail-client-apple-mail-gmail-etc-recognise-add-to-calendar/3868)
**Author:** [@Unit60](https://community.brevo.com/u/Unit60)\ **Réponses:** 2\ **Dernière mise à jour :** [Mars 28, 2025, 2:59 UTC](https://community.brevo.com/t/format-date-time-so-that-mail-client-apple-mail-gmail-etc-recognise-add-to-calendar/3868 "2025-03-28T14:59:02Z")
What I would like to achieve, is to send email campaigns with date and time formatting so that the email client (apple mail, Gmail etc) recognise and sugest the « add to calendar » callout box, but I have tried all sorts… --- ## [How do I center align content in templates?](https://community.brevo.com/t/how-do-i-center-align-content-in-templates/3715)
**Author:** [@MDweb](https://community.brevo.com/u/MDweb)\ **Réponses:** 1\ **Dernière mise à jour :** [Mars 28, 2025, 2:08 UTC](https://community.brevo.com/t/how-do-i-center-align-content-in-templates/3715 "2025-03-28T14:08:37Z")
I’m trying to create a newsletter template and have set it to occupy 70% of the screen width when opened in any browser. However, while the width adjustment is working, the content is aligned to the left instead of being… --- ## [Automatic unsubscribes of our own email addresses](https://community.brevo.com/t/automatic-unsubscribes-of-our-own-email-addresses/2960)
**Author:** [@socialroots](https://community.brevo.com/u/socialroots)\ **Réponses:** 4\ **Dernière mise à jour :** [Mars 28, 2025, 9:51 UTC](https://community.brevo.com/t/automatic-unsubscribes-of-our-own-email-addresses/2960 "2025-03-28T09:51:00Z")
Hi everyone, We’ve recently noticed an issue where our own email addresses, which are part of our Brevo mailing lists, have been automatically unsubscribed. This was not done manually by any team member, and no unsubscr… --- ## [Html code for sharing](https://community.brevo.com/t/html-code-for-sharing/4256)
**Author:** [@BioPartner](https://community.brevo.com/u/BioPartner)\ **Réponses:** 1\ **Dernière mise à jour :** [Mars 28, 2025, 9:48 UTC](https://community.brevo.com/t/html-code-for-sharing/4256 "2025-03-28T09:48:09Z")
Mailchimp has a button to create html code for sent campaigns, so that the content can be shared with partners, to send to their contacts. Asking them to forward a copy of the email is not what they need, to copy into th… --- ## [Redirection to app](https://community.brevo.com/t/redirection-to-app/3000)
**Author:** [@npatel](https://community.brevo.com/u/npatel)\ **Réponses:** 6\ **Dernière mise à jour :** [Mars 24, 2025, 3:58 UTC](https://community.brevo.com/t/redirection-to-app/3000 "2025-03-24T15:58:12Z")
Hi; I don’t know why the email click is not opening the app directly. If I use the same URL in browser it opens the app, but if i click on the email that have same url (brevo changes it due to tracking purpose) it is no… --- ## [Sending to addtl recipients repeatedly after a sent campaign](https://community.brevo.com/t/sending-to-addtl-recipients-repeatedly-after-a-sent-campaign/3833)
**Author:** [@sylvia.becker](https://community.brevo.com/u/sylvia.becker)\ **Réponses:** 1\ **Dernière mise à jour :** [Mars 19, 2025, 4:24 UTC](https://community.brevo.com/t/sending-to-addtl-recipients-repeatedly-after-a-sent-campaign/3833 "2025-03-19T16:24:27Z")
An already sent campaign, how can I send this to additional recipients without risking doubles? In German, I only get the prompt « send to all recipients that were added since the original was sent ». If I do this multi… --- ## [Campaign page is not loading](https://community.brevo.com/t/campaign-page-is-not-loading/3640)
**Author:** [@Joni](https://community.brevo.com/u/Joni)\ **Réponses:** 2\ **Dernière mise à jour :** [Mars 18, 2025, 9:01 UTC](https://community.brevo.com/t/campaign-page-is-not-loading/3640 "2025-03-18T09:01:57Z")
Hi - My campaign page is not loading on my account Please it’s urgent - I have a campaign planned for this weekend --- ## [Canva email template does not show when recieved](https://community.brevo.com/t/canva-email-template-does-not-show-when-recieved/3596)
**Author:** [@Travelab](https://community.brevo.com/u/Travelab)\ **Réponses:** 2\ **Dernière mise à jour :** [Mars 17, 2025, 5:28 UTC](https://community.brevo.com/t/canva-email-template-does-not-show-when-recieved/3596 "2025-03-17T17:28:48Z")
Hi - I have sent test emails with an email template from Canva. Shows up inside the code box in html but when I send the email it does not show, the email message is blank --- ## [Custom Domain for Unsubscribe Page in Mailing](https://community.brevo.com/t/custom-domain-for-unsubscribe-page-in-mailing/3296)
**Author:** [@rluser](https://community.brevo.com/u/rluser)\ **Réponses:** 7\ **Dernière mise à jour :** [Mars 17, 2025, 4:38 UTC](https://community.brevo.com/t/custom-domain-for-unsubscribe-page-in-mailing/3296 "2025-03-17T16:38:26Z")
Hi there, I’d like the Unsubscribe Page (accessed via the « Unsubscribe » link) of my mailing to be available under my custom domain, rather than the current cryptic URL (e.g., https://a5kco.r.bh.d.sendibt3.com/\*\*/\*). I… --- ## [Scheduled email campaign is getting updated to running status instead of Scheduled](https://community.brevo.com/t/scheduled-email-campaign-is-getting-updated-to-running-status-instead-of-scheduled/3706)
**Author:** [@jesny](https://community.brevo.com/u/jesny)\ **Réponses:** 1\ **Dernière mise à jour :** [Mars 14, 2025, 12:34 UTC](https://community.brevo.com/t/scheduled-email-campaign-is-getting-updated-to-running-status-instead-of-scheduled/3706 "2025-03-14T12:34:18Z")
I am creating a email campaign through api. Even though I am setting a particular future date and time to be scheduled ie campaign.setScheduledAt(« 2025-03-15T23:08:00.000+04:00 ») it is directly updating to the runnin… --- ## [Issues with Apple Hide My Email Deliverability](https://community.brevo.com/t/issues-with-apple-hide-my-email-deliverability/3399)
**Author:** [@FeshFlame](https://community.brevo.com/u/FeshFlame)\ **Réponses:** 0\ **Dernière mise à jour :** [Mars 1, 2025, 8:19 UTC](https://community.brevo.com/t/issues-with-apple-hide-my-email-deliverability/3399 "2025-03-01T20:19:15Z")
Hello, I can’t get emails to be sent to users who have registered with Apple’s « Hide my email » feature. I have everything configured with my domain. What happens is that if a user registers with HME (Example: cw5eorpd… [Page suivante](https://community.brevo.com/c/en/campaigns/22.md?page=1)