# Contacts **URL:** https://community.brevo.com/c/en/contacts/24.md [Récents](https://community.brevo.com/latest.md) · [Catégories](https://community.brevo.com/categories.md) · [Étiquettes](https://community.brevo.com/tags.md) --- ## [Export - Associated Contact & Company data](https://community.brevo.com/t/export-associated-contact-company-data/4365)
**Author:** [@pepscircelli](https://community.brevo.com/u/pepscircelli)\ **Réponses:** 17\ **Dernière mise à jour :** [Septembre 23, 2026, 7:19 UTC](https://community.brevo.com/t/export-associated-contact-company-data/4365 "2026-09-23T19:19:34Z")
Hi there, I need to “easily” export data that contains both contact & company information that has been manually associated - is this possible? Also, I understand from a previous post (Boris in 2023) that the bulk imp… --- ## [Best way to merge contacts](https://community.brevo.com/t/best-way-to-merge-contacts/403)
**Author:** [@m24](https://community.brevo.com/u/m24)\ **Réponses:** 9\ **Dernière mise à jour :** [Mars 30, 2026, 12:11 UTC](https://community.brevo.com/t/best-way-to-merge-contacts/403 "2026-03-30T12:11:01Z")
There are approximately 25.000 contacts with email addresses in our database, but we have a continuous problem with people using multiple email addresses. For instance, using: john@acme.com john.doe@acme.com john.doe@a… --- ## [RFC compilant Email with angle brackets ("firstname lastname \")](https://community.brevo.com/t/rfc-compilant-email-with-angle-brackets-firstname-lastname-email/6792)
**Author:** [@ProfessorX](https://community.brevo.com/u/ProfessorX)\ **Réponses:** 2\ **Dernière mise à jour :** [Décembre 4, 2025, 7:55 UTC](https://community.brevo.com/t/rfc-compilant-email-with-angle-brackets-firstname-lastname-email/6792 "2025-12-04T07:55:52Z")
Hi brevo & community, we have an old shop/backend system that we would like to connect to brevo. For historical reasons, this system does not use the email address as a unique ID, i.e., one email address can be used for… --- ## [Updating a multi-value field of a contact via api results in loosing the existing value](https://community.brevo.com/t/updating-a-multi-value-field-of-a-contact-via-api-results-in-loosing-the-existing-value/6701)
**Author:** [@oddn](https://community.brevo.com/u/oddn)\ **Réponses:** 1\ **Dernière mise à jour :** [Novembre 9, 2025, 9:11 UTC](https://community.brevo.com/t/updating-a-multi-value-field-of-a-contact-via-api-results-in-loosing-the-existing-value/6701 "2025-11-09T21:11:16Z")
Hello, I’ve tried to update a multiple field “animal” via the endpoint /v3/contacts/ Let’s say, the possible values of this field are ‘dog’,’cat’ and ‘fish’. If the contact has ‘cat’ as value and I update the contact … --- ## [Possibility to add multiple emails to contact](https://community.brevo.com/t/possibility-to-add-multiple-emails-to-contact/963)
**Author:** [@noelboss](https://community.brevo.com/u/noelboss)\ **Réponses:** 5\ **Dernière mise à jour :** [Septembre 25, 2025, 9:35 UTC](https://community.brevo.com/t/possibility-to-add-multiple-emails-to-contact/963 "2025-09-25T21:35:47Z")
There are several similar posts but none really cover the topic: I think, using the email as a unique ID is not a good Idea. Contacts should be able to have multiple emails assigned to them like in hubspot or in any phon… --- ## [Selecting users that belong to two lists](https://community.brevo.com/t/selecting-users-that-belong-to-two-lists/6477)
**Author:** [@Alcor](https://community.brevo.com/u/Alcor)\ **Réponses:** 3\ **Dernière mise à jour :** [Juillet 29, 2025, 7:03 UTC](https://community.brevo.com/t/selecting-users-that-belong-to-two-lists/6477 "2025-07-29T07:03:06Z")
Hello I added a checkbox on the signup form. The users can select one or both options. Based on the selection, they will be added to separate lists. They are also added the a « master list » that is linked to the submis… --- ## [Detailed reporting on contacts](https://community.brevo.com/t/detailed-reporting-on-contacts/6450)
**Author:** [@jburtchette](https://community.brevo.com/u/jburtchette)\ **Réponses:** 0\ **Dernière mise à jour :** [Juillet 24, 2025, 2:01 UTC](https://community.brevo.com/t/detailed-reporting-on-contacts/6450 "2025-07-24T14:01:06Z")
Is it possible to generate a report that will show me what campaigns a contact(s) has interacted with? A report will tell me that they have or have not interacted, but doesn’t list the details. I realize I can scroll t… --- ## [Delete list that has campaigns](https://community.brevo.com/t/delete-list-that-has-campaigns/6229)
**Author:** [@zoopzoop](https://community.brevo.com/u/zoopzoop)\ **Réponses:** 0\ **Dernière mise à jour :** [Juin 17, 2025, 7:06 UTC](https://community.brevo.com/t/delete-list-that-has-campaigns/6229 "2025-06-17T07:06:15Z")
Quick question - what happens when I delete a list (via the API) that has already been used to send campaigns. Will the campaigns be deleted as well? (hope not :sweat\_smile:) Anything else I have to take into account? --- ## [How to unsubscribe from a SPECIFIC LIST and NOT ALL LISTS (or be BLOCKLISTED)](https://community.brevo.com/t/how-to-unsubscribe-from-a-specific-list-and-not-all-lists-or-be-blocklisted/1497)
**Author:** [@SDAHELP](https://community.brevo.com/u/SDAHELP)\ **Réponses:** 8\ **Dernière mise à jour :** [Juin 8, 2025, 2:44 UTC](https://community.brevo.com/t/how-to-unsubscribe-from-a-specific-list-and-not-all-lists-or-be-blocklisted/1497 "2025-06-08T02:44:17Z")
Hi folks, I have a situation where I am running 2 brands (2 x web domains) on one Brevo account. My issue is this: If a new subscriber joins LIST A (domain/website A) and also join LIST B (domain B) and then they subse… --- ## [Click heat map not showing customer list](https://community.brevo.com/t/click-heat-map-not-showing-customer-list/5258)
**Author:** [@EMarketing](https://community.brevo.com/u/EMarketing)\ **Réponses:** 1\ **Dernière mise à jour :** [Avril 29, 2025, 3:41 UTC](https://community.brevo.com/t/click-heat-map-not-showing-customer-list/5258 "2025-04-29T15:41:29Z")
Hi, Is there a way to see a detailed report showing a list of customers that clicked certain links in my email campaign? current data under « Clicks » shows click heat map, which shows how many clicks per link, but it … --- ## [Updated contacts](https://community.brevo.com/t/updated-contacts/4447)
**Author:** [@EMarketing](https://community.brevo.com/u/EMarketing)\ **Réponses:** 1\ **Dernière mise à jour :** [Avril 11, 2025, 6:53 UTC](https://community.brevo.com/t/updated-contacts/4447 "2025-04-11T06:53:58Z")
How do I find which existing contacts are updated with my most recent contact import? --- ## [When will tags be added?](https://community.brevo.com/t/when-will-tags-be-added/1883)
**Author:** [@bradca](https://community.brevo.com/u/bradca)\ **Réponses:** 8\ **Dernière mise à jour :** [Avril 11, 2025, 2:02 UTC](https://community.brevo.com/t/when-will-tags-be-added/1883 "2025-04-11T02:02:55Z")
I’m surprised tags aren’t an option in Brevo. They seem like such a standard feature in CRMs and Email platforms. I was trying to migrate from ActiveCampaign to Brevo and took a lot of searching to find out they don’t e… --- ## [Are tags still comming to brevo? (2025)](https://community.brevo.com/t/are-tags-still-comming-to-brevo-2025/3116)
**Author:** [@fredschneider](https://community.brevo.com/u/fredschneider)\ **Réponses:** 2\ **Dernière mise à jour :** [Avril 9, 2025, 2:58 UTC](https://community.brevo.com/t/are-tags-still-comming-to-brevo-2025/3116 "2025-04-09T02:58:00Z")
Hey, when will tags be available? I\`ve seen some posts from 2024 mentioning tags should be comming in a few months. So whats happening? I really like brevo so far, but tags are super essential. Its the only big thing mis… --- ## [Importing multiple choice fields from Salesforce](https://community.brevo.com/t/importing-multiple-choice-fields-from-salesforce/4198)
**Author:** [@ScottBrim](https://community.brevo.com/u/ScottBrim)\ **Réponses:** 2\ **Dernière mise à jour :** [Mars 28, 2025, 4:38 UTC](https://community.brevo.com/t/importing-multiple-choice-fields-from-salesforce/4198 "2025-03-28T16:38:17Z")
Hi all. I’m new here and I’m importing contacts from Salesforce. The only glitch I see is that a multiple choice field, converting from a Salesforce: « picklist (multi-select) » - didn’t come through. The corresponding f… --- ## [Generate a unique ID for each contact](https://community.brevo.com/t/generate-a-unique-id-for-each-contact/2131)
**Author:** [@Christine](https://community.brevo.com/u/Christine)\ **Réponses:** 4\ **Dernière mise à jour :** [Mars 18, 2025, 11:36 UTC](https://community.brevo.com/t/generate-a-unique-id-for-each-contact/2131 "2025-03-18T11:36:17Z")
I need to assign a unique ID as an attribute to each of my contacts upon creation. Ideally it would be a numer counting up, but it could also be a combination of numbers and letters. I have been playing around with formu… --- ## [Update a multi-value field on the contact record](https://community.brevo.com/t/update-a-multi-value-field-on-the-contact-record/3437)
**Author:** [@jtes](https://community.brevo.com/u/jtes)\ **Réponses:** 1\ **Dernière mise à jour :** [Mars 5, 2025, 10:58 UTC](https://community.brevo.com/t/update-a-multi-value-field-on-the-contact-record/3437 "2025-03-05T10:58:21Z")
Hello, Recently, you added the ability to create attributes of type « multiple ». I’m currently trying to update these attributes via the API: https://in-automate.brevo.com/api/v2/identify I’ve tried with the followi… --- ## [Import a contact with the same email more than once](https://community.brevo.com/t/import-a-contact-with-the-same-email-more-than-once/1457)
**Author:** [@Orlandoski](https://community.brevo.com/u/Orlandoski)\ **Réponses:** 9\ **Dernière mise à jour :** [Février 20, 2025, 12:49 UTC](https://community.brevo.com/t/import-a-contact-with-the-same-email-more-than-once/1457 "2025-02-20T12:49:46Z")
Hello! I need help with the following situation: I have a list of clients who buy many software subscriptions from me which must be renewed on a certain date or they will expire. A customer may need to renew many licen… --- ## [The problem with tagging](https://community.brevo.com/t/the-problem-with-tagging/1609)
**Author:** [@MiikaSoronen](https://community.brevo.com/u/MiikaSoronen)\ **Réponses:** 12\ **Dernière mise à jour :** [Février 19, 2025, 8:47 UTC](https://community.brevo.com/t/the-problem-with-tagging/1609 "2025-02-19T08:47:25Z")
I moved to Brevo from Active Campaign and imported contacts with different tags. Now I am trying to separate contacts that has tag « Valmennus » but the software collects other people too, who has the same words in their… --- ## [Update fields on duplicates error when importing contacts](https://community.brevo.com/t/update-fields-on-duplicates-error-when-importing-contacts/3039)
**Author:** [@shumblot](https://community.brevo.com/u/shumblot)\ **Réponses:** 5\ **Dernière mise à jour :** [Février 12, 2025, 8:03 UTC](https://community.brevo.com/t/update-fields-on-duplicates-error-when-importing-contacts/3039 "2025-02-12T08:03:30Z")
Hello, I’m using the v3/contacts/import api endpoint to add mainly existing contacts into some lists. On completion, my import processes often presents the following duplicates error: (For an import of around 250 cont… --- ## [Python - API - Error when trying to retrieve the list of attributes](https://community.brevo.com/t/python-api-error-when-trying-to-retrieve-the-list-of-attributes/2995)
**Author:** [@ThomasF](https://community.brevo.com/u/ThomasF)\ **Réponses:** 2\ **Dernière mise à jour :** [Février 5, 2025, 2:31 UTC](https://community.brevo.com/t/python-api-error-when-trying-to-retrieve-the-list-of-attributes/2995 "2025-02-05T14:31:31Z")
When using the brevo-python library, I get an error when I try to retrieve the list of existing attributes. ValueError: Invalid value for type (multiple-choice), must be one of \['text', 'date', 'float', 'id', 'boolean'\] … --- ## [Blocklisted interface is confusing](https://community.brevo.com/t/blocklisted-interface-is-confusing/3006)
**Author:** [@appcrazee](https://community.brevo.com/u/appcrazee)\ **Réponses:** 4\ **Dernière mise à jour :** [Février 2, 2025, 11:19 UTC](https://community.brevo.com/t/blocklisted-interface-is-confusing/3006 "2025-02-02T11:19:44Z")
Can the team please improve the interface in regard to blocklisting? This screenshot makes me cringe. It is so difficult to figure out WHAT you are selecting when you try to blocklist someone. It needs to be more definit… --- ## [Mailing from a contact using templates!](https://community.brevo.com/t/mailing-from-a-contact-using-templates/1202)
**Author:** [@Piotr](https://community.brevo.com/u/Piotr)\ **Réponses:** 5\ **Dernière mise à jour :** [Janvier 24, 2025, 5:45 UTC](https://community.brevo.com/t/mailing-from-a-contact-using-templates/1202 "2025-01-24T17:45:38Z")
Hello, How to send an email to a contact using the email template created in the Campaigns tab - without creating a campaign? I need to send email templates to individual contacts, not to a group of contacts. It’s hard… --- ## [Brevo Contacts List](https://community.brevo.com/t/brevo-contacts-list/2871)
**Author:** [@PhotoXport](https://community.brevo.com/u/PhotoXport)\ **Réponses:** 2\ **Dernière mise à jour :** [Janvier 24, 2025, 9:11 UTC](https://community.brevo.com/t/brevo-contacts-list/2871 "2025-01-24T09:11:02Z")
Hello We have recently imported contacts onto Brevo, and our account is linked with our Hubspot account. I have tried to create a campaign and when I select my recipients contact ist of 700+ it only comes up with 2 rec… --- ## [Google Contacts Integration Activated – Everything Seems Fine, But No Contacts Are Synchronizing](https://community.brevo.com/t/google-contacts-integration-activated-everything-seems-fine-but-no-contacts-are-synchronizing/2925)
**Author:** [@ram](https://community.brevo.com/u/ram)\ **Réponses:** 0\ **Dernière mise à jour :** [Janvier 24, 2025, 6:14 UTC](https://community.brevo.com/t/google-contacts-integration-activated-everything-seems-fine-but-no-contacts-are-synchronizing/2925 "2025-01-24T06:14:26Z")
Hi all, I have successfully activated the Google Contacts integration, and everything seems to be in order. The connection to my Google account is working fine, and the contacts are available. However, none of the conta… --- ## [API - GetSegments](https://community.brevo.com/t/api-getsegments/2903)
**Author:** [@lgancce](https://community.brevo.com/u/lgancce)\ **Réponses:** 0\ **Dernière mise à jour :** [Janvier 20, 2025, 1:00 UTC](https://community.brevo.com/t/api-getsegments/2903 "2025-01-20T13:00:52Z")
I’m trying to use the GetSegments endpoint in .NET like this: public GetSegments ObtenerSegmentos() { var contactsApi = new ContactsApi(); GetSegments segs; try { segs = contactsApi.GetSegments(… --- ## [Email filtering by subject](https://community.brevo.com/t/email-filtering-by-subject/2781)
**Author:** [@barney](https://community.brevo.com/u/barney)\ **Réponses:** 1\ **Dernière mise à jour :** [Janvier 10, 2025, 6:04 UTC](https://community.brevo.com/t/email-filtering-by-subject/2781 "2025-01-10T18:04:17Z")
Is it possible to allocate a user to a list based on the subject of the email they send? --- ## [Unable to identify UTM source/medium from Brevo Form lead embedded on Wordpress website](https://community.brevo.com/t/unable-to-identify-utm-source-medium-from-brevo-form-lead-embedded-on-wordpress-website/2778)
**Author:** [@bespokedigital](https://community.brevo.com/u/bespokedigital)\ **Réponses:** 0\ **Dernière mise à jour :** [Décembre 29, 2024, 9:35 UTC](https://community.brevo.com/t/unable-to-identify-utm-source-medium-from-brevo-form-lead-embedded-on-wordpress-website/2778 "2024-12-29T09:35:22Z")
Hi everyone, I am using Brevo form embedding on my wordpress website. However the problem is I am unable to identify the actual source/medium of the lead from. For example, a google ad lead will have utm\_source=google & … --- ## [Untrackable contacts in API statistics](https://community.brevo.com/t/untrackable-contacts-in-api-statistics/2715)
**Author:** [@captaincause](https://community.brevo.com/u/captaincause)\ **Réponses:** 2\ **Dernière mise à jour :** [Décembre 20, 2024, 1:12 UTC](https://community.brevo.com/t/untrackable-contacts-in-api-statistics/2715 "2024-12-20T13:12:54Z")
Hello! We are using the Brevo API to surface some campaign stats in our product. Problem: there is no way to surface what Brevo calls « trackable open rate » because we don’t have the denominator (which I assume is con… --- ## [How can I export a complete list?](https://community.brevo.com/t/how-can-i-export-a-complete-list/1414)
**Author:** [@mmalpenluft](https://community.brevo.com/u/mmalpenluft)\ **Réponses:** 11\ **Dernière mise à jour :** [Décembre 11, 2024, 10:45 UTC](https://community.brevo.com/t/how-can-i-export-a-complete-list/1414 "2024-12-11T10:45:50Z")
Hi, I have a list with 200000 contacts, that I’d like to export. 30000 of these contacts have already opted out. I need to export this list including the data of who opted out. However, I cannot find any option to exp… --- ## [Creating a segment using existing contacts in Excel](https://community.brevo.com/t/creating-a-segment-using-existing-contacts-in-excel/2578)
**Author:** [@DavMid](https://community.brevo.com/u/DavMid)\ **Réponses:** 1\ **Dernière mise à jour :** [Novembre 28, 2024, 9:15 UTC](https://community.brevo.com/t/creating-a-segment-using-existing-contacts-in-excel/2578 "2024-11-28T09:15:12Z")
I have created a list of contacts which have been previously added to Brevo in an Excel file. Now I want to create a segment using that information. Is there any quick way to import a list of email addresses and have the… [Page suivante](https://community.brevo.com/c/en/contacts/24.md?page=1)