# Conversations **URL:** https://community.brevo.com/c/en/conversations/28.md [Récents](https://community.brevo.com/latest.md) · [Catégories](https://community.brevo.com/categories.md) · [Étiquettes](https://community.brevo.com/tags.md) --- ## [Add LinkedIN integration to Conversation](https://community.brevo.com/t/add-linkedin-integration-to-conversation/1346)
**Author:** [@artmatuschat](https://community.brevo.com/u/artmatuschat)\ **Réponses:** 18\ **Dernière mise à jour :** [Janvier 25, 2026, 11:32 UTC](https://community.brevo.com/t/add-linkedin-integration-to-conversation/1346 "2026-01-25T23:32:09Z")
This is an absolute must for vertually any business to connect using Linkedin It is so so important. Linked in is a secret of real estate insurance financial word banking, venture capital, IT I mean this cant be overlo… --- ## [Extend Conversations API](https://community.brevo.com/t/extend-conversations-api/4564)
**Author:** [@saenzramiro](https://community.brevo.com/u/saenzramiro)\ **Réponses:** 5\ **Dernière mise à jour :** [Décembre 8, 2025, 11:18 UTC](https://community.brevo.com/t/extend-conversations-api/4564 "2025-12-08T11:18:49Z")
I want to know if you have plans to add more endpoints to the Conversations API, like: Get all conversations by a contact, agent, date, status, etc. Send a message as a contact with attachments. Change the status of a … --- ## [Brevo \<\> chatgpt integration](https://community.brevo.com/t/brevo-chatgpt-integration/4133)
**Author:** [@juanleopoldo](https://community.brevo.com/u/juanleopoldo)\ **Réponses:** 1\ **Dernière mise à jour :** [Mars 26, 2025, 1:48 UTC](https://community.brevo.com/t/brevo-chatgpt-integration/4133 "2025-03-26T13:48:41Z")
Hi, Is it possible to integrate Brevo’s chat widget with ChatGPT API? If not, is it possible to connect it to a knowledge base? Brevo’s chat is nice, simple to use, and the option to have a consolidated inbox is amazing… --- ## [Email Signature](https://community.brevo.com/t/email-signature/3396)
**Author:** [@User123](https://community.brevo.com/u/User123)\ **Réponses:** 5\ **Dernière mise à jour :** [Mars 18, 2025, 10:54 UTC](https://community.brevo.com/t/email-signature/3396 "2025-03-18T10:54:52Z")
Does anybody know if it´s possible to add a signature do an individual Mail to customer? --- ## [Is it possible to have two different Brevo accounts with two different plans but sync conversation features between both?](https://community.brevo.com/t/is-it-possible-to-have-two-different-brevo-accounts-with-two-different-plans-but-sync-conversation-features-between-both/3053)
**Author:** [@harris](https://community.brevo.com/u/harris)\ **Réponses:** 5\ **Dernière mise à jour :** [Mars 4, 2025, 8:04 UTC](https://community.brevo.com/t/is-it-possible-to-have-two-different-brevo-accounts-with-two-different-plans-but-sync-conversation-features-between-both/3053 "2025-03-04T08:04:44Z")
I’m maintaining two different Shopify stores. Since a single team is handling both accounts, I want to know if it’s possible to sync conversation features between both Shopify stores. This way, we can continue our conver… --- ## [Add logo to email signature](https://community.brevo.com/t/add-logo-to-email-signature/1290)
**Author:** [@Paolo](https://community.brevo.com/u/Paolo)\ **Réponses:** 13\ **Dernière mise à jour :** [Février 14, 2025, 9:28 UTC](https://community.brevo.com/t/add-logo-to-email-signature/1290 "2025-02-14T09:28:17Z")
HI Is there a way to add an image (logo) to an email signature? Thanks! --- ## [Storing sent mails via SMTP in my sent folder of my E-Mail-Account](https://community.brevo.com/t/storing-sent-mails-via-smtp-in-my-sent-folder-of-my-e-mail-account/2498)
**Author:** [@christianzehetner](https://community.brevo.com/u/christianzehetner)\ **Réponses:** 1\ **Dernière mise à jour :** [Décembre 2, 2024, 4:47 UTC](https://community.brevo.com/t/storing-sent-mails-via-smtp-in-my-sent-folder-of-my-e-mail-account/2498 "2024-12-02T16:47:40Z")
I added my E-Mail Account to Conversations by using the forward mail address to send mails to Brevo and using my own SMTP Server to send mails. I can’t see the sent mails in my E-Mail Account. Is it possible to see them… --- ## [Can I track open on one on one email i.e., I send an email to someone /not campaign](https://community.brevo.com/t/can-i-track-open-on-one-on-one-email-i-e-i-send-an-email-to-someone-not-campaign/2600)
**Author:** [@Navin](https://community.brevo.com/u/Navin)\ **Réponses:** 1\ **Dernière mise à jour :** [Décembre 2, 2024, 4:17 UTC](https://community.brevo.com/t/can-i-track-open-on-one-on-one-email-i-e-i-send-an-email-to-someone-not-campaign/2600 "2024-12-02T16:17:13Z")
I sent an email via conversations to a prospect that is on the list. Is there a way to see if they opened and clicked on any links? --- ## [Integrating Brevo Conversations Chatbot in the EU Without a Cookie Banner – Possible?](https://community.brevo.com/t/integrating-brevo-conversations-chatbot-in-the-eu-without-a-cookie-banner-possible/2441)
**Author:** [@matamo](https://community.brevo.com/u/matamo)\ **Réponses:** 0\ **Dernière mise à jour :** [Novembre 5, 2024, 7:10 UTC](https://community.brevo.com/t/integrating-brevo-conversations-chatbot-in-the-eu-without-a-cookie-banner-possible/2441 "2024-11-05T07:10:58Z")
Hello, I’m currently in the process of integrating the Brevo Conversations Chatbot into my website, which primarily serves users in the EU. I’m keen on staying compliant with GDPR while minimizing the need for a cookie … --- ## [Critical Issue with Email Sending Permissions](https://community.brevo.com/t/critical-issue-with-email-sending-permissions/1741)
**Author:** [@Stidge](https://community.brevo.com/u/Stidge)\ **Réponses:** 1\ **Dernière mise à jour :** [Juillet 5, 2024, 1:25 UTC](https://community.brevo.com/t/critical-issue-with-email-sending-permissions/1741 "2024-07-05T13:25:01Z")
I need to bring up a critical issue I’ve run into with the email sending permissions in Brevo. Right now, it looks like any user can send emails from any connected inbox, which is causing some serious headaches. Issue D… --- ## [Feature Request - Naming "Saved Messages" Pls](https://community.brevo.com/t/feature-request-naming-saved-messages-pls/1605)
**Author:** [@Profiscient](https://community.brevo.com/u/Profiscient)\ **Réponses:** 2\ **Dernière mise à jour :** [Juin 17, 2024, 10:11 UTC](https://community.brevo.com/t/feature-request-naming-saved-messages-pls/1605 "2024-06-17T10:11:38Z")
Hi guys, In conversation, giving a name to « saved messages » would be a really useful feature to have. It would simplify our life so much, instead of guessing what message is what, when using /… A small one for the de… --- ## [How to assign a user in Conversation to an existing contact](https://community.brevo.com/t/how-to-assign-a-user-in-conversation-to-an-existing-contact/1252)
**Author:** [@monocat](https://community.brevo.com/u/monocat)\ **Réponses:** 4\ **Dernière mise à jour :** [Mai 6, 2024, 8:16 UTC](https://community.brevo.com/t/how-to-assign-a-user-in-conversation-to-an-existing-contact/1252 "2024-05-06T08:16:01Z")
As entered in subject field: How do I assign a user in Conversations to an existing contact? I noticed when clicking Open contact page, it creates a new account even though the same contact exist. How to avoid duplicate… --- ## [Can i send and receive emails with brevo for customer support?](https://community.brevo.com/t/can-i-send-and-receive-emails-with-brevo-for-customer-support/1180)
**Author:** [@bre](https://community.brevo.com/u/bre)\ **Réponses:** 4\ **Dernière mise à jour :** [Avril 19, 2024, 9:34 UTC](https://community.brevo.com/t/can-i-send-and-receive-emails-with-brevo-for-customer-support/1180 "2024-04-19T09:34:25Z")
hello i am really confused rn. I have shopify store and i wanna use brevo for customer support. I bought a domain via namecheap and thats it. So, do I just connect my domain and everything is fine? somehow i got the … --- ## [Insert the contact form in a chatbox scenario?](https://community.brevo.com/t/insert-the-contact-form-in-a-chatbox-scenario/1046)
**Author:** [@rockhead](https://community.brevo.com/u/rockhead)\ **Réponses:** 3\ **Dernière mise à jour :** [Mars 26, 2024, 7:14 UTC](https://community.brevo.com/t/insert-the-contact-form-in-a-chatbox-scenario/1046 "2024-03-26T19:14:27Z")
Is there a way to create a chatbox scenario in which I can insert a form field to request the visitor’s email address? I can ask them to « Enter your email address below », but it would be much cleaner to be able to ins… --- ## [Problem with email integration in Conversation - TLS encryption](https://community.brevo.com/t/problem-with-email-integration-in-conversation-tls-encryption/725)
**Author:** [@sammetinger](https://community.brevo.com/u/sammetinger)\ **Réponses:** 4\ **Dernière mise à jour :** [Mars 2, 2024, 4:39 UTC](https://community.brevo.com/t/problem-with-email-integration-in-conversation-tls-encryption/725 "2024-03-02T04:39:32Z")
Hello everyone, I’m currently facing a little challenge with Brevo: I would like to display or integrate my iMAP email account in the conversations. I would like to see my emails in Brevo and also write from them, for … --- ## [Deleting messages from a conversation](https://community.brevo.com/t/deleting-messages-from-a-conversation/806)
**Author:** [@Mybuzztech](https://community.brevo.com/u/Mybuzztech)\ **Réponses:** 1\ **Dernière mise à jour :** [Février 26, 2024, 11:23 UTC](https://community.brevo.com/t/deleting-messages-from-a-conversation/806 "2024-02-26T11:23:27Z")
Is it possible to remove messages from a conversation that were imported from the Outlook account? We moved the original emails into subfolders in Outlook and Brevo saw them as new messages and re-imported into the conv… --- ## [Best practice with Brevo Emails](https://community.brevo.com/t/best-practice-with-brevo-emails/788)
**Author:** [@Franck\_Barroso](https://community.brevo.com/u/Franck_Barroso)\ **Réponses:** 1\ **Dernière mise à jour :** [Février 23, 2024, 9:06 UTC](https://community.brevo.com/t/best-practice-with-brevo-emails/788 "2024-02-23T09:06:04Z")
Hello, I have linked my emails to Brevo. Now all my emails appear also in Brevo. How do you deal with them ? I mean I maintain my outlook inbox by deleting/archaving messages. Do I need to do this action twice now? As w…