# Black listed by Spam Cop

**URL:** <https://community.brevo.com/t/black-listed-by-spam-cop/3097>\
**Category:** Campaigns\
**Created:** [Février 14, 2025, 2:36 UTC](https://community.brevo.com/t/black-listed-by-spam-cop/3097 "2025-02-14T14:36:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![LaPrairie](https://avatars.discourse-cdn.com/v4/letter/l/a3d4f5/32.png) [@LaPrairie](https://community.brevo.com/u/LaPrairie)\
**Post date:** [Février 14, 2025, 2:36 UTC](https://community.brevo.com/t/black-listed-by-spam-cop/3097/1 "2025-02-14T14:36:07Z")

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Hello,  
I am started my first campaign, and I was «&nbsp;Soft Bounce&nbsp;» with this error:

551-5.7.1 Your IP is black listed by [SpamCop.org](http://SpamCop.org) (See [SpamCop.net - Blocking List ( bl.spamcop.net )](https://www.spamcop.net/bl.shtml)). 551-5.7.1 To best protect our users from spam, 551 5.7.1 we will ignore all incoming emails from you until the matter is resolved.

However when I checked if Brevo sender IP is blacklisted, it looks ok:

> **[IP Blacklist & Email Blacklist Check](https://dnschecker.org/ip-blacklist-checker.php?query=77.32.148.53)**
>
> Instantly check IP/Email/Domain in 50+ anti-spam blacklists. Find proof of blacklist record in anti-spam databases. Enhance security now!

How to prevent being viewed (even in spambox) by our subscribers?

Thanks

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<div class="post-metadata">

**Author:** ![Phil56](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/phil56/32/1013_2.png) [@Phil56](https://community.brevo.com/u/Phil56)\
**Post date:** [Février 15, 2025, 8:02 UTC](https://community.brevo.com/t/black-listed-by-spam-cop/3097/2 "2025-02-15T08:02:43Z")

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Hello @LaPrairie

I invite you to see, if you have not already done so, this documentation.

[https://help.brevo.com/hc/en-us/articles/213888965-FAQs-Why-are-emails-being-delivered-to-the-spam-folder](https://help.brevo.com/hc/en-us/articles/213888965-FAQs-Why-are-emails-being-delivered-to-the-spam-folder)