# Brevo + WooCommerce

**URL:** https://community.brevo.com/t/brevo-woocommerce/3873
**Category:** Integrations
**Created:** [Mars 22, 2025, 8:26 UTC](https://community.brevo.com/t/brevo-woocommerce/3873 "2025-03-22T08:26:16Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![jahau](https://avatars.discourse-cdn.com/v4/letter/j/9f8e36/32.png) [@jahau](https://community.brevo.com/u/jahau)
#### Post date: [Mars 22, 2025, 8:26 UTC](https://community.brevo.com/t/brevo-woocommerce/3873/1 "2025-03-22T08:26:16Z")

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Hey everyone 👋

I’m running into a frustrating issue and hoping someone in the community has seen this before.

### 💻 Setup:

- WordPress + WooCommerce
- Brevo integrated for transactional emails
- WP SMTP plugin handling SMTP delivery
- Tested sending emails from contact forms, WooCommerce order notifications, etc.

### ❌ The Problem:

No matter what I do, the **Reply-To address won’t update**. Here’s what I’ve tried so far:

- Set the correct “Reply-To Email Address” in WP SMTP settings
- Enabled “Force From Email” in the plugin
- Changed the WordPress admin email address
- Cleared all caches and tested across different email types
- Disabled and re-enabled the plugin

Still, the emails being received always have the **wrong or default Reply-To** — it never updates.

Any ideas? Thanks.

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### Author: ![a.talukdar](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/a.talukdar/32/101_2.png) [@a.talukdar](https://community.brevo.com/u/a.talukdar)
#### Post date: [Avril 15, 2025, 3:30 UTC](https://community.brevo.com/t/brevo-woocommerce/3873/2 "2025-04-15T15:30:11Z")

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Hey @jahau, I’m Abheek from Brevo 👋

Thanks for reaching out!

It looks like the issue is tied to the **WP SMTP plugin** , which is a third-party tool that we unfortunately don’t maintain. If it’s causing trouble with the Reply-To header, it might be worth exploring alternatives.

I’d recommend trying the **official Brevo WooCommerce plugin** , which is built to handle **transactional emails** like order notifications, and more — without needing to rely on SMTP settings. It integrates directly with Brevo and ensures better control over headers like Reply-To.

You can find the plugin [here](https://help.brevo.com/hc/en-us/articles/209579245-WooCommerce-plugin-Installation-and-set-up#01H81TGZGT499ESZCKMAZJTWKF) if you’d like to give it a shot.

Let me know if you need help setting it up!