# Creating a new subscriber notification automation **URL:** \ **Category:** Automations\ **Created:** [Avril 23, 2024, 6:19 UTC](https://community.brevo.com/t/creating-a-new-subscriber-notification-automation/1225 "2024-04-23T18:19:22Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Embodied](https://avatars.discourse-cdn.com/v4/letter/e/f08c70/32.png) [@Embodied](https://community.brevo.com/u/Embodied)\ **Post date:** [Avril 23, 2024, 6:19 UTC](https://community.brevo.com/t/creating-a-new-subscriber-notification-automation/1225/1 "2024-04-23T18:19:22Z")
Dear All, I have created an automation for when a new subscriber signs up for my newsletter, but it’s not working. 8 people have subscribed, but I haven’t received any emails notifying me. Also, there ought to be a way to set up a notification that tells you exactly WHO has subscriber (name and email address) but I can’t figure that out. HELP! ---
**Author:** ![TLaszlo](https://avatars.discourse-cdn.com/v4/letter/t/ed655f/32.png) [@TLaszlo](https://community.brevo.com/u/TLaszlo)\ **Post date:** [Avril 24, 2024, 3:32 UTC](https://community.brevo.com/t/creating-a-new-subscriber-notification-automation/1225/2 "2024-04-24T03:32:14Z")
Have you checked, that the automation and the email template are active? ---
**Author:** ![ahudavert](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/ahudavert/32/14_2.png) [@ahudavert](https://community.brevo.com/u/ahudavert)\ **Post date:** [Mai 6, 2024, 10:00 UTC](https://community.brevo.com/t/creating-a-new-subscriber-notification-automation/1225/3 "2024-05-06T10:00:13Z")
@Embodied , did you find a solution to your issue in the end? ---
**Author:** ![Embodied](https://avatars.discourse-cdn.com/v4/letter/e/f08c70/32.png) [@Embodied](https://community.brevo.com/u/Embodied)\ **Post date:** [Mai 6, 2024, 3:52 UTC](https://community.brevo.com/t/creating-a-new-subscriber-notification-automation/1225/4 "2024-05-06T15:52:06Z")
Hi ahudavert, no, I did not get an answer to my question. I still have no idea to see how many new subscribers have signed up, nor can I figure out how to set up a notification so that I get an email when a new person subscribes. Which seems like a really basic thing that ought to be more obvious… ---
**Author:** ![ahudavert](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/ahudavert/32/14_2.png) [@ahudavert](https://community.brevo.com/u/ahudavert)\ **Post date:** [Mai 6, 2024, 4:12 UTC](https://community.brevo.com/t/creating-a-new-subscriber-notification-automation/1225/5 "2024-05-06T16:12:56Z")
For the stats I don’t think it is possible, but maybe @Mohit can say more. Let me check internally for the notification to yourself, we’re starting to have a few requests like yours. ---
**Author:** ![Embodied](https://avatars.discourse-cdn.com/v4/letter/e/f08c70/32.png) [@Embodied](https://community.brevo.com/u/Embodied)\ **Post date:** [Mai 6, 2024, 4:30 UTC](https://community.brevo.com/t/creating-a-new-subscriber-notification-automation/1225/6 "2024-05-06T16:30:44Z")
Thank you so much. I used to be able to set up a notification email and see stats very easily in Malichimp before I switched to SendinBlue, so I got used to it. It helps to know when you get new signups related to which marketing activity, and I can’t link my Brevo account to all my marketing activity but if I know WHEN someone signed up I can make a good guess. ---
**Author:** ![ahudavert](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/ahudavert/32/14_2.png) [@ahudavert](https://community.brevo.com/u/ahudavert)\ **Post date:** [Mai 7, 2024, 7:06 UTC](https://community.brevo.com/t/creating-a-new-subscriber-notification-automation/1225/7 "2024-05-07T07:06:37Z")
@Embodied you can check my reply here: [Notification of new contacts - #8 par ahudavert](https://community.brevo.com/t/notification-of-new-contacts/690/8) I think it can fit your use case as well, tell me what you think: on Brevo you can send a notification to yourself when a trigger is met, for example a contact is added to a list or a form is filled in. ---
**Author:** ![ahudavert](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/ahudavert/32/14_2.png) [@ahudavert](https://community.brevo.com/u/ahudavert)\ **Post date:** [Mai 7, 2024, 7:15 UTC](https://community.brevo.com/t/creating-a-new-subscriber-notification-automation/1225/8 "2024-05-07T07:15:10Z")
And if you do this, you’ll be able to see the stats as well, by checking the statistics of this automated flow 👍 ---
**Author:** ![Embodied](https://avatars.discourse-cdn.com/v4/letter/e/f08c70/32.png) [@Embodied](https://community.brevo.com/u/Embodied)\ **Post date:** [Mai 7, 2024, 6:24 UTC](https://community.brevo.com/t/creating-a-new-subscriber-notification-automation/1225/9 "2024-05-07T18:24:03Z")
Hi, Thanks, I was able to do that, but I don’t see any way to include the name of the new subscriber in the notification, which would be helpful. ---
**Author:** ![ahudavert](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/ahudavert/32/14_2.png) [@ahudavert](https://community.brevo.com/u/ahudavert)\ **Post date:** [Mai 13, 2024, 2:30 UTC](https://community.brevo.com/t/creating-a-new-subscriber-notification-automation/1225/10 "2024-05-13T14:30:25Z")
Sure! Did you check this article: [https://help.brevo.com/hc/en-us/articles/4406337619474-Receive-a-notification-when-a-contact-submits-a-form](https://help.brevo.com/hc/en-us/articles/4406337619474-Receive-a-notification-when-a-contact-submits-a-form) and specifically the « Personalize your email template » section? ---
**Author:** ![Embodied](https://avatars.discourse-cdn.com/v4/letter/e/f08c70/32.png) [@Embodied](https://community.brevo.com/u/Embodied)\ **Post date:** [Mai 14, 2024, 8:10 UTC](https://community.brevo.com/t/creating-a-new-subscriber-notification-automation/1225/11 "2024-05-14T20:10:44Z")
THank you, that was helpful. There were some steps I had done differently, lets see if the whole setup works better now!