# Help: I can't login and Brevo does not respond

**URL:** https://community.brevo.com/t/help-i-cant-login-and-brevo-does-not-respond/2288
**Category:** English
**Created:** [Octobre 14, 2024, 11:45 UTC](https://community.brevo.com/t/help-i-cant-login-and-brevo-does-not-respond/2288 "2024-10-14T11:45:31Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![Sharon4SD](https://avatars.discourse-cdn.com/v4/letter/s/d07c76/32.png) [@Sharon4SD](https://community.brevo.com/u/Sharon4SD)
#### Post date: [Octobre 14, 2024, 11:45 UTC](https://community.brevo.com/t/help-i-cant-login-and-brevo-does-not-respond/2288/1 "2024-10-14T11:45:31Z")

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I am unable to log into Brevo. When I use the link «&nbsp;I forgot my password&nbsp;» it never sends a reset link to my email address. I’ve contacted Brevo multiple times, but I don’t get any response. What to do?