# Integrating Brevo Conversations Chatbot in the EU Without a Cookie Banner – Possible?

**URL:** <https://community.brevo.com/t/integrating-brevo-conversations-chatbot-in-the-eu-without-a-cookie-banner-possible/2441>\
**Category:** Conversations\
**Created:** [Novembre 5, 2024, 7:10 UTC](https://community.brevo.com/t/integrating-brevo-conversations-chatbot-in-the-eu-without-a-cookie-banner-possible/2441 "2024-11-05T07:10:58Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![matamo](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/matamo/32/866_2.png) [@matamo](https://community.brevo.com/u/matamo)\
**Post date:** [Novembre 5, 2024, 7:10 UTC](https://community.brevo.com/t/integrating-brevo-conversations-chatbot-in-the-eu-without-a-cookie-banner-possible/2441/1 "2024-11-05T07:10:58Z")

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Hello,

I’m currently in the process of integrating the **Brevo Conversations Chatbot** into my website, which primarily serves users in the EU. I’m keen on staying compliant with GDPR while minimizing the need for a cookie banner. My goal is to use the chatbot in a way that respects user privacy without triggering the requirement for consent pop-ups.

Here’s my current understanding and a few questions I hope you can help clarify:

### Currently as of my understanding:

- The Brevo Conversations Chatbot sets functional cookies (AWSALBCORS) that, as far as I know, do not collect personal data unless explicitly provided by the user (e.g., name, email).
- No tracking, analytics, or marketing cookies are involved with the basic operation of the chatbot.
- User consent is sought before any personal data collection when they voluntarily provide information like names and emails.

### Questions

1. **Does a functional cookie used solely for the chatbot’s operation (without personal data) still trigger the need for a cookie banner in the EU?**
2. **Have anybody of you managed to embed the Brevo Conversations Chatbot without a cookie banner while staying GDPR compliant?**
3. **What specific strategies or configurations would you recommend to ensure that user privacy is respected and consent is managed properly?**  
Like is it possible to show a consent dialog when clicking the chat widget in the bottom corner before showing the chat?.

Thanks in advance for your help!