# Is it possible to have two different Brevo accounts with two different plans but sync conversation features between both?

**URL:** <https://community.brevo.com/t/is-it-possible-to-have-two-different-brevo-accounts-with-two-different-plans-but-sync-conversation-features-between-both/3053>\
**Category:** Conversations\
**Created:** [Février 7, 2025, 6:03 UTC](https://community.brevo.com/t/is-it-possible-to-have-two-different-brevo-accounts-with-two-different-plans-but-sync-conversation-features-between-both/3053 "2025-02-07T18:03:49Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![harris](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/harris/32/1029_2.png) [@harris](https://community.brevo.com/u/harris)\
**Post date:** [Février 7, 2025, 6:03 UTC](https://community.brevo.com/t/is-it-possible-to-have-two-different-brevo-accounts-with-two-different-plans-but-sync-conversation-features-between-both/3053/1 "2025-02-07T18:03:49Z")

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I’m maintaining two different Shopify stores. Since a single team is handling both accounts, I want to know if it’s possible to sync conversation features between both Shopify stores. This way, we can continue our conversations without needing to open two different accounts separately, making it easier to work and maintain.

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**Author:** ![harris](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/harris/32/1029_2.png) [@harris](https://community.brevo.com/u/harris)\
**Post date:** [Février 8, 2025, 6:26 UTC](https://community.brevo.com/t/is-it-possible-to-have-two-different-brevo-accounts-with-two-different-plans-but-sync-conversation-features-between-both/3053/2 "2025-02-08T06:26:45Z")

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@ahudavert can you have a look at this?

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**Author:** ![ahudavert](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/ahudavert/32/14_2.png) [@ahudavert](https://community.brevo.com/u/ahudavert)\
**Post date:** [Février 10, 2025, 2:36 UTC](https://community.brevo.com/t/is-it-possible-to-have-two-different-brevo-accounts-with-two-different-plans-but-sync-conversation-features-between-both/3053/3 "2025-02-10T14:36:04Z")

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Hi @harris ,

Thanks for posting on this community. I don’t know for this topic, but maybe, now that the message is tagged with «&nbsp;Conversations&nbsp;» , someone will be able to reply?

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**Author:** ![qlambert](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/qlambert/32/102_2.png) [@qlambert](https://community.brevo.com/u/qlambert)\
**Post date:** [Février 12, 2025, 9:30 UTC](https://community.brevo.com/t/is-it-possible-to-have-two-different-brevo-accounts-with-two-different-plans-but-sync-conversation-features-between-both/3053/4 "2025-02-12T09:30:11Z")

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Hello @harris,

You can connect any number of Shopify stores to Conversations, using the Brevo tracker. All conversations will land on the same Brevo account.  
To do so, you can follow these two guides:  
[Install the Brevo Tracker using one of our plugins](https://help.brevo.com/hc/en-us/articles/360021327019-Install-the-Brevo-Tracker-using-one-of-our-plugins-Recommended)  
[With Conversations, change the way you communicate with your customers](https://help.brevo.com/hc/en-us/articles/6214223669138-With-Conversations-change-the-way-you-communicate-with-your-customers)

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**Author:** ![harris](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/harris/32/1029_2.png) [@harris](https://community.brevo.com/u/harris)\
**Post date:** [Mars 4, 2025, 12:40 UTC](https://community.brevo.com/t/is-it-possible-to-have-two-different-brevo-accounts-with-two-different-plans-but-sync-conversation-features-between-both/3053/5 "2025-03-04T00:40:22Z")

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Thanks @qlambert, also how can I identify which website a user conversation belongs to? Is there a tag or label that appears in each conversation chat indicating this?

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**Author:** ![qlambert](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/qlambert/32/102_2.png) [@qlambert](https://community.brevo.com/u/qlambert)\
**Post date:** [Mars 4, 2025, 8:04 UTC](https://community.brevo.com/t/is-it-possible-to-have-two-different-brevo-accounts-with-two-different-plans-but-sync-conversation-features-between-both/3053/6 "2025-03-04T08:04:44Z")

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Sure @harris, you can see where the visitor contacts you in the contact detail pane.

 ![Capture d’écran 2025-03-04 à 09.02.53](https://europe1.discourse-cdn.com/flex013/uploads/brevo/original/2X/6/62b9345450166fe867406f68de23b5e407517a9d.png)
