# Never receive a verification email when I created a new Brevo account

**URL:** <https://community.brevo.com/t/never-receive-a-verification-email-when-i-created-a-new-brevo-account/1922>\
**Category:** English\
**Created:** [Août 13, 2024, 8:46 UTC](https://community.brevo.com/t/never-receive-a-verification-email-when-i-created-a-new-brevo-account/1922 "2024-08-13T08:46:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![hayesc](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@hayesc](https://community.brevo.com/u/hayesc)\
**Post date:** [Août 13, 2024, 8:46 UTC](https://community.brevo.com/t/never-receive-a-verification-email-when-i-created-a-new-brevo-account/1922/1 "2024-08-13T08:46:41Z")

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I am a new Brevo user. However, I never received a verification email when I created a new Brevo account.

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**Author:** ![yordanbonne](https://avatars.discourse-cdn.com/v4/letter/y/ecb155/32.png) [@yordanbonne](https://community.brevo.com/u/yordanbonne)\
**Post date:** [Août 13, 2024, 5:33 UTC](https://community.brevo.com/t/never-receive-a-verification-email-when-i-created-a-new-brevo-account/1922/2 "2024-08-13T17:33:00Z")

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I’m having the same issue, I’m unable to register and there’s no single way to communicate with support…

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**Author:** ![Life411](https://avatars.discourse-cdn.com/v4/letter/l/7cd45c/32.png) [@Life411](https://community.brevo.com/u/Life411)\
**Post date:** [Janvier 14, 2025, 6:56 UTC](https://community.brevo.com/t/never-receive-a-verification-email-when-i-created-a-new-brevo-account/1922/3 "2025-01-14T18:56:21Z")

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did you get a resolution? I am having the same problem.