# Replies going to the wrong email address

**URL:** https://community.brevo.com/t/replies-going-to-the-wrong-email-address/6093
**Category:** Campaigns
**Created:** [Mai 27, 2025, 1:32 UTC](https://community.brevo.com/t/replies-going-to-the-wrong-email-address/6093 "2025-05-27T13:32:35Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![EnriMaio](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/enrimaio/32/1242_2.png) [@EnriMaio](https://community.brevo.com/u/EnriMaio)
#### Post date: [Mai 27, 2025, 1:32 UTC](https://community.brevo.com/t/replies-going-to-the-wrong-email-address/6093/1 "2025-05-27T13:32:35Z")

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Hi everyone,  
I’m new to Brevo and still finding my way around, so please bear with me! 🙂

_First of all — is it okay if I write in Italian? I’ll try in English for now, but I’d be more comfortable in Italian if possible._

I sent out a campaign to a list, and the sender email I used was: **[news@mydomain.com](mailto:news@mydomain.com)**  
However, I’m receiving some replies at a different address: **[e@samemydomain.com](mailto:e@samemydomain.com)**

I would like the replies to go to the same address I used as the sender ([news@mydomain.com](mailto:news@mydomain.com)), but I can’t figure out how to make this happen.

Can anyone please help me understand how to set this up properly?

Thanks in advance to anyone who replies!

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### Author: ![Tourisme](https://avatars.discourse-cdn.com/v4/letter/t/cab0a1/32.png) [@Tourisme](https://community.brevo.com/u/Tourisme)
#### Post date: [Mai 27, 2025, 1:54 UTC](https://community.brevo.com/t/replies-going-to-the-wrong-email-address/6093/2 "2025-05-27T13:54:46Z")

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Hello and welcome to the Brevo community!

Unfortunately, I can’t help you in Italian, as I’m French myself and have never learned your beautiful language. So I’ll take the liberty of answering you in English.

By default, when creating a campaign, Brevo will use the default “Reply To” address entered in your settings.  
You can view this address, and modify it if necessary, in your Brevo personnal space via the “Campaign” / “Settings” / “Default settings” menu, in the “[DEFAULT\_REPLY\_TO]” field.  
This address will be used automatically if a customer clicks on “Reply” to the e-mail they receive from you.

If you wish to configure a specific return address for a campaign, you can check “Use a different response address” in the “Additional settings” section when you are creating your campaign, and enter the desired return address.

I hope this helps.

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### Author: ![EnriMaio](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/enrimaio/32/1242_2.png) [@EnriMaio](https://community.brevo.com/u/EnriMaio)
#### Post date: [Mai 28, 2025, 3:38 UTC](https://community.brevo.com/t/replies-going-to-the-wrong-email-address/6093/3 "2025-05-28T15:38:41Z")

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Hi Tourisme,

No worries at all - English works well too, although I don’t speak it very well!

Thank you so much for your message. Thanks to your suggestion, I was able to solve the issue!

Really appreciate your help. 😊
