# Same person from conversations (Instagram) and mailing list. How to merge?

**URL:** https://community.brevo.com/t/same-person-from-conversations-instagram-and-mailing-list-how-to-merge/6863
**Category:** English
**Created:** [Décembre 18, 2025, 4:26 UTC](https://community.brevo.com/t/same-person-from-conversations-instagram-and-mailing-list-how-to-merge/6863 "2025-12-18T16:26:46Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![frenchfrog](https://avatars.discourse-cdn.com/v4/letter/f/bc79bd/32.png) [@frenchfrog](https://community.brevo.com/u/frenchfrog)
#### Post date: [Décembre 18, 2025, 4:26 UTC](https://community.brevo.com/t/same-person-from-conversations-instagram-and-mailing-list-how-to-merge/6863/1 "2025-12-18T16:26:46Z")

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Hello,

I guess the title is quite straightforward. I have a subscriber who contacted me from Instagram. For Brevo it’s two different person but it is actually the same. How can I merge them ? Do I need to do this manually ?

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### Author: ![adam](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/adam/32/1337_2.png) [@adam](https://community.brevo.com/u/adam)
#### Post date: [Janvier 3, 2026, 4:24 UTC](https://community.brevo.com/t/same-person-from-conversations-instagram-and-mailing-list-how-to-merge/6863/2 "2026-01-03T16:24:46Z")

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Hi there, unfortunately, right now it is not possible to merge contacts. I will, of course, pass this on to our product team for review as I completely understand your use case and believe this could be a valuable addition to the platform. I remain available if you have any further questions!

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### Author: ![frenchfrog](https://avatars.discourse-cdn.com/v4/letter/f/bc79bd/32.png) [@frenchfrog](https://community.brevo.com/u/frenchfrog)
#### Post date: [Janvier 7, 2026, 7:13 UTC](https://community.brevo.com/t/same-person-from-conversations-instagram-and-mailing-list-how-to-merge/6863/3 "2026-01-07T07:13:20Z")

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Thank you.

This would be game changing for me. This would allow an exhaustive view of every exchange with a customer…. If you want me to help the team on this I’d be happy to help. 👍
