# Someone else is sending transactional emails through my account

**URL:** https://community.brevo.com/t/someone-else-is-sending-transactional-emails-through-my-account/2366
**Category:** Transactional
**Created:** [Octobre 22, 2024, 6:02 UTC](https://community.brevo.com/t/someone-else-is-sending-transactional-emails-through-my-account/2366 "2024-10-22T18:02:41Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![dknow](https://avatars.discourse-cdn.com/v4/letter/d/6de8d8/32.png) [@dknow](https://community.brevo.com/u/dknow)
#### Post date: [Octobre 22, 2024, 6:02 UTC](https://community.brevo.com/t/someone-else-is-sending-transactional-emails-through-my-account/2366/1 "2024-10-22T18:02:41Z")

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Hundreds of emails are being sent to people who aren’t in my contacts with weird messages. I have changed my password in Brevo, my email account and my website, I have also set up 2 factor identification with all of those. The emails are continuing to be sent. I cannot see what devices are being used with my Brevo account and need this to stop so my email address won’t be flagged as spam .

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### Author: ![ahudavert](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/ahudavert/32/14_2.png) [@ahudavert](https://community.brevo.com/u/ahudavert)
#### Post date: [Octobre 24, 2024, 1:49 UTC](https://community.brevo.com/t/someone-else-is-sending-transactional-emails-through-my-account/2366/2 "2024-10-24T13:49:30Z")

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Hi @dknow , thanks for posting on this community.

I would propose two things:

- create a new API key, and delete the one you already have
- write to brevo support to inform them, and give them all the details, so that they investigate if they can: [contact@brevo.com](mailto:contact@brevo.com)
