# Verification code emails are not arriving

**URL:** <https://community.brevo.com/t/verification-code-emails-are-not-arriving/5741>\
**Category:** English\
**Created:** [Avril 24, 2025, 10:58 UTC](https://community.brevo.com/t/verification-code-emails-are-not-arriving/5741 "2025-04-24T10:58:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![danjelsan](https://dub1.discourse-cdn.com/flex013/user_avatar/community.brevo.com/danjelsan/32/929_2.png) [@danjelsan](https://community.brevo.com/u/danjelsan)\
**Post date:** [Avril 24, 2025, 10:58 UTC](https://community.brevo.com/t/verification-code-emails-are-not-arriving/5741/1 "2025-04-24T10:58:48Z")

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Hi guys,

when I tried to login into my Brevo account, I do not receive the verification code emails. I am logging in from another country – is this an security issue or a current bug?

Thanks  
Daniel

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<div class="post-metadata">

**Author:** ![Tourisme](https://avatars.discourse-cdn.com/v4/letter/t/cab0a1/32.png) [@Tourisme](https://community.brevo.com/u/Tourisme)\
**Post date:** [Avril 28, 2025, 1:04 UTC](https://community.brevo.com/t/verification-code-emails-are-not-arriving/5741/2 "2025-04-28T13:04:20Z")

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Hi,

I think you should contact Brevo support team at this address for this kind of issue : [contact@brevo.com](mailto:contact@brevo.com)

They’ll respond faster than the community, and they’ll certainly be able to help you more

Guilhem