# \#ecommerce

**URL:** https://community.brevo.com/tag/ecommerce/7.md

[Récents](https://community.brevo.com/latest.md) · [Catégories](https://community.brevo.com/categories.md) · [Étiquettes](https://community.brevo.com/tags.md)

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## [Non réception du "Mail test" d'une campagne email](https://community.brevo.com/t/non-reception-du-mail-test-dune-campagne-email/7376)

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**Author:** [@VirginieN](https://community.brevo.com/u/VirginieN)\
**Réponses:** 1\
**Dernière mise à jour :** [Septembre 25, 2026, 10:46 UTC](https://community.brevo.com/t/non-reception-du-mail-test-dune-campagne-email/7376 "2026-09-25T10:46:18Z")

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Bonjour, Chaque mois depuis ce début d’année, j’envoie une campagne email. Depuis 2 mois, je ne reçois plus le ‹ mail test › de ma campagne d’email que j’envoie sur mon add mail. Ceci permet de vérifier avant l’envoi de …

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## [Tracking payment failure](https://community.brevo.com/t/tracking-payment-failure/6859)

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**Author:** [@mokorana](https://community.brevo.com/u/mokorana)\
**Réponses:** 1\
**Dernière mise à jour :** [Janvier 3, 2026, 4:13 UTC](https://community.brevo.com/t/tracking-payment-failure/6859 "2026-01-03T16:13:29Z")

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I have a question regarding payment failure tracking in the Brevo for WooCommerce plugin. We are currently trying to trigger an automation based on the event payment\_failed, but this event never appears in the Brevo Eve…

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## [Traduction du {ORDER\_PRODUCTS} - Mail de confirmation de commande (WooCommerce)](https://community.brevo.com/t/traduction-du-order-products-mail-de-confirmation-de-commande-woocommerce/6751)

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**Author:** [@Nolwenn](https://community.brevo.com/u/Nolwenn)\
**Réponses:** 1\
**Dernière mise à jour :** [Novembre 5, 2025, 7:46 UTC](https://community.brevo.com/t/traduction-du-order-products-mail-de-confirmation-de-commande-woocommerce/6751 "2025-11-05T19:46:42Z")

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Bonjour, J’envoie mes mails de confirmation de commande (WooCommerce) avec Brevo. J’utilise les placeholders avec le “Old Template Language”, ce qui fonctionne très bien. Cependant, pour la liste des produits avec le p…

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## [Automation not triggered](https://community.brevo.com/t/automation-not-triggered/6125)

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**Author:** [@MegD](https://community.brevo.com/u/MegD)\
**Réponses:** 2\
**Dernière mise à jour :** [Juin 2, 2025, 12:10 UTC](https://community.brevo.com/t/automation-not-triggered/6125 "2025-06-02T12:10:59Z")

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I have an automation that I have created that is triggered by an order place with product ids. A customer has just purchased something and it has not triggered the automation. This happened yesterday as well. I have chec…

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## [Intégration Brevo - WooCommerce Email Marketing : désactivation du tracking automatique toujours aussi compliquée](https://community.brevo.com/t/integration-brevo-woocommerce-email-marketing-desactivation-du-tracking-automatique-toujours-aussi-compliquee/2812)

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**Author:** [@HKO](https://community.brevo.com/u/HKO)\
**Réponses:** 1\
**Dernière mise à jour :** [Mai 7, 2025, 10:21 UTC](https://community.brevo.com/t/integration-brevo-woocommerce-email-marketing-desactivation-du-tracking-automatique-toujours-aussi-compliquee/2812 "2025-05-07T10:21:26Z")

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Bonjour, Je me permets de revenir vers vous au sujet d’un problème que j’avais signalé il y a plus de trois mois, concernant le non-respect, par défaut, du RGPD par le système d’intégration entre Brevo et WooCommerce. M…

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## [Is it possible to exclude specific products from order\_fulfilled event trigger automation (shopify)](https://community.brevo.com/t/is-it-possible-to-exclude-specific-products-from-order-fulfilled-event-trigger-automation-shopify/4259)

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**Author:** [@harris](https://community.brevo.com/u/harris)\
**Réponses:** 6\
**Dernière mise à jour :** [Mars 30, 2025, 7:19 UTC](https://community.brevo.com/t/is-it-possible-to-exclude-specific-products-from-order-fulfilled-event-trigger-automation-shopify/4259 "2025-03-30T07:19:56Z")

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I have a Shopify store and I’m running an automation with order\_fulfilled, which is working fine. However, due to some changes in our business, we want to exclude a few products from that email automation. Can you help m…

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## [Can a specific Shopify form be linked to a particular Brevo list instead of default "shopify-customers"?](https://community.brevo.com/t/can-a-specific-shopify-form-be-linked-to-a-particular-brevo-list-instead-of-default-shopify-customers/3617)

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**Author:** [@harris](https://community.brevo.com/u/harris)\
**Réponses:** 1\
**Dernière mise à jour :** [Mars 11, 2025, 3:56 UTC](https://community.brevo.com/t/can-a-specific-shopify-form-be-linked-to-a-particular-brevo-list-instead-of-default-shopify-customers/3617 "2025-03-11T15:56:01Z")

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Is it possible to link specific Shopify forms to specific contact lists in Brevo?

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## [Using Brevo Automation for a Marketplace model](https://community.brevo.com/t/using-brevo-automation-for-a-marketplace-model/3104)

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**Author:** [@vjkrish.ram](https://community.brevo.com/u/vjkrish.ram)\
**Réponses:** 1\
**Dernière mise à jour :** [Mars 2, 2025, 5:42 UTC](https://community.brevo.com/t/using-brevo-automation-for-a-marketplace-model/3104 "2025-03-02T17:42:14Z")

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Hi Brevo Community, I’m setting up an automation workflow for, a marketplace where a single contact can receive multiple event bookings from different entities. Each event has its own lifecycle (Booked → Accepted/Reject…

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## [Brevo for WooCommerce - Sending custom fields of an order through template tags](https://community.brevo.com/t/brevo-for-woocommerce-sending-custom-fields-of-an-order-through-template-tags/3073)

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**Author:** [@justinbasile](https://community.brevo.com/u/justinbasile)\
**Réponses:** 5\
**Dernière mise à jour :** [Mars 2, 2025, 5:34 UTC](https://community.brevo.com/t/brevo-for-woocommerce-sending-custom-fields-of-an-order-through-template-tags/3073 "2025-03-02T17:34:16Z")

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Hello, i’m working on a WooCommerce site using the plugin Brevo for WooCommerce (woocommerce-sendinblue-newsletter-subscription). Emails are working just fine through Brevo without workflow, using the old template tags …

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## [Woo: request product review automation](https://community.brevo.com/t/woo-request-product-review-automation/2891)

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**Author:** [@jochen](https://community.brevo.com/u/jochen)\
**Réponses:** 3\
**Dernière mise à jour :** [Janvier 29, 2025, 8:59 UTC](https://community.brevo.com/t/woo-request-product-review-automation/2891 "2025-01-29T08:59:19Z")

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Hello! Is there a way to create a product review automation after a purchase? There would be a listing with the bought products with a direct link to the review form. Thanks Jochen

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## [Marketing Automation - Proposer une liste de produits](https://community.brevo.com/t/marketing-automation-proposer-une-liste-de-produits/2601)

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**Author:** [@Dylan-enet](https://community.brevo.com/u/Dylan-enet)\
**Réponses:** 1\
**Dernière mise à jour :** [Novembre 28, 2024, 1:17 UTC](https://community.brevo.com/t/marketing-automation-proposer-une-liste-de-produits/2601 "2024-11-28T13:17:09Z")

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Bonjour, Pour un scénario de marketing automation, à l’aide du nouvel éditeur, j’aimerais pouvoir ,selon l’achat, proposer une liste de produit. Exemple : le client achète un matelas, à sa réception celui-ci reçoit un …
