# \#forms

**URL:** https://community.brevo.com/tag/forms/1.md

[Récents](https://community.brevo.com/latest.md) · [Catégories](https://community.brevo.com/categories.md) · [Étiquettes](https://community.brevo.com/tags.md)

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## [reCaptcha issue with brevo form](https://community.brevo.com/t/recaptcha-issue-with-brevo-form/7176)

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**Author:** [@delve](https://community.brevo.com/u/delve)\
**Réponses:** 1\
**Dernière mise à jour :** [Juillet 11, 2026, 3:28 UTC](https://community.brevo.com/t/recaptcha-issue-with-brevo-form/7176 "2026-07-11T15:28:41Z")

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I have the form running, and it has been working fine over the last month, but randomly today there is a reCaptcha invalid domain error appearing. The form has reCaptcha v3 and I am also using reCatpcha v3 in the Google…

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## [Receive an email notification on new subscription that indicates lists that user subscribed to](https://community.brevo.com/t/receive-an-email-notification-on-new-subscription-that-indicates-lists-that-user-subscribed-to/6664)

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**Author:** [@huulong](https://community.brevo.com/u/huulong)\
**Réponses:** 1\
**Dernière mise à jour :** [Novembre 9, 2025, 8:47 UTC](https://community.brevo.com/t/receive-an-email-notification-on-new-subscription-that-indicates-lists-that-user-subscribed-to/6664 "2025-11-09T20:47:25Z")

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There is already a thread to create a generate new subscriber email notification: which points to the old doc to automate this (Classic editor): https://help.brevo.com/hc/en-us/articles/4406337619474-Classic-editor-R…

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## [Forms - Wordpress Plugin Form Styling CSS?](https://community.brevo.com/t/forms-wordpress-plugin-form-styling-css/6591)

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**Author:** [@PowerProv](https://community.brevo.com/u/PowerProv)\
**Réponses:** 0\
**Dernière mise à jour :** [Août 22, 2025, 12:14 UTC](https://community.brevo.com/t/forms-wordpress-plugin-form-styling-css/6591 "2025-08-22T00:14:12Z")

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Need help styling forms created using the WordPress plugin - right now all the fields stack on top of each other and look ugly… as seen here #1 Best Improv Classes for Personal/Professional Development Can’t find anythi…

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## [Issue with Brevo Email Open Tracking](https://community.brevo.com/t/issue-with-brevo-email-open-tracking/1473)

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**Author:** [@pusmalun](https://community.brevo.com/u/pusmalun)\
**Réponses:** 5\
**Dernière mise à jour :** [Août 20, 2025, 2:26 UTC](https://community.brevo.com/t/issue-with-brevo-email-open-tracking/1473 "2025-08-20T14:26:07Z")

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Hi, People. I’m reaching out regarding an issue I’ve noticed with Brevo’s email open tracking. After sending an email campaign to myself and some friends, I observed that the open rates were not being recorded correctly…

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## [Checkbox subscription issue on Form (re-posting as no one answered)](https://community.brevo.com/t/checkbox-subscription-issue-on-form-re-posting-as-no-one-answered/6466)

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**Author:** [@Charli](https://community.brevo.com/u/Charli)\
**Réponses:** 2\
**Dernière mise à jour :** [Août 2, 2025, 8:49 UTC](https://community.brevo.com/t/checkbox-subscription-issue-on-form-re-posting-as-no-one-answered/6466 "2025-08-02T08:49:24Z")

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Hi, I’m having an issue with a form I created. It includes a checkbox where users can choose to receive my newsletter in one or both of two languages. However, when someone selects only one language, they are automatica…

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## [Checkbox subscription issue on Form](https://community.brevo.com/t/checkbox-subscription-issue-on-form/6425)

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**Author:** [@Charli](https://community.brevo.com/u/Charli)\
**Réponses:** 1\
**Dernière mise à jour :** [Juillet 21, 2025, 8:52 UTC](https://community.brevo.com/t/checkbox-subscription-issue-on-form/6425 "2025-07-21T20:52:47Z")

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Hi, I’m having an issue with a form I created. It includes a checkbox where users can choose to receive my newsletter in one or both of two languages. However, when someone selects only one language, they are automatica…

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## [Double opt-in subscription form](https://community.brevo.com/t/double-opt-in-subscription-form/6236)

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**Author:** [@steph](https://community.brevo.com/u/steph)\
**Réponses:** 5\
**Dernière mise à jour :** [Juin 30, 2025, 2:14 UTC](https://community.brevo.com/t/double-opt-in-subscription-form/6236 "2025-06-30T14:14:15Z")

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Hello Does anyone know if it’s true - as ChatGPT claims - that double opt-in does not work with the free version of BREVO in a subscription form on a worpress website? Thanks for your help

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## [Change, edit add text on the 'Confirm your subscription' opt-in page](https://community.brevo.com/t/change-edit-add-text-on-the-confirm-your-subscription-opt-in-page/1039)

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**Author:** [@mr108](https://community.brevo.com/u/mr108)\
**Réponses:** 1\
**Dernière mise à jour :** [Juin 11, 2025, 12:58 UTC](https://community.brevo.com/t/change-edit-add-text-on-the-confirm-your-subscription-opt-in-page/1039 "2025-06-11T12:58:23Z")

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Hi, Is there any way to edit and add text to the page that appears after submitting a form with double opt-in feature? In particular I would like to add a sentence: « If that email doesn’t arrive, check your spam fold…

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## [Form colour editing: text boxes, checkboxes and multi-list?](https://community.brevo.com/t/form-colour-editing-text-boxes-checkboxes-and-multi-list/6089)

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**Author:** [@symphonic8956](https://community.brevo.com/u/symphonic8956)\
**Réponses:** 1\
**Dernière mise à jour :** [Juin 1, 2025, 3:42 UTC](https://community.brevo.com/t/form-colour-editing-text-boxes-checkboxes-and-multi-list/6089 "2025-06-01T15:42:55Z")

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We’re using brevo to embed some subscribe forms on the website. Some issues we have design wise is that it doesn’t seem we can change the colours on: text boxes for attribute entry (ideally we’d change this to transpar…

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## [Pop up issue and other improvements](https://community.brevo.com/t/pop-up-issue-and-other-improvements/6038)

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**Author:** [@SbamSocial](https://community.brevo.com/u/SbamSocial)\
**Réponses:** 0\
**Dernière mise à jour :** [Mai 16, 2025, 1:01 UTC](https://community.brevo.com/t/pop-up-issue-and-other-improvements/6038 "2025-05-16T13:01:09Z")

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Hi, I’m trying to use the popup on a subdomain but it seems that it’s not working, is it normal? Other stuff that would be interesting is the possibility to include a button with a link without any field required, a th…

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## [Existing account cannot submit form?](https://community.brevo.com/t/existing-account-cannot-submit-form/306)

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**Author:** [@charlie\_s](https://community.brevo.com/u/charlie_s)\
**Réponses:** 12\
**Dernière mise à jour :** [Avril 23, 2025, 7:48 UTC](https://community.brevo.com/t/existing-account-cannot-submit-form/306 "2025-04-23T07:48:09Z")

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Hi everyone! We’re going to run a Lead Generation campaign on our socials and along with this we want a form on our website to capture interest from the visitors. We want to collect name, email and phone number. I creat…

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## [Unauthorized emails being sent](https://community.brevo.com/t/unauthorized-emails-being-sent/3855)

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**Author:** [@aagfoods-1](https://community.brevo.com/u/aagfoods-1)\
**Réponses:** 1\
**Dernière mise à jour :** [Mars 28, 2025, 2:35 UTC](https://community.brevo.com/t/unauthorized-emails-being-sent/3855 "2025-03-28T14:35:16Z")

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have had a website on wordpress for quite some time now but I recently added forms linked to my newsletter and got a lot of spam. Since then I added captcha and even removed from from my website but I’ve been facing a p…

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## [Wordpress Kadence Form not sending Newsletter Subscription to Brevo](https://community.brevo.com/t/wordpress-kadence-form-not-sending-newsletter-subscription-to-brevo/2481)

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**Author:** [@AlexL](https://community.brevo.com/u/AlexL)\
**Réponses:** 6\
**Dernière mise à jour :** [Mars 24, 2025, 11:04 UTC](https://community.brevo.com/t/wordpress-kadence-form-not-sending-newsletter-subscription-to-brevo/2481 "2025-03-24T11:04:14Z")

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Hi everyone. I’ve set up a simple newsletter form (email address) in KadenceWP, which integrates directly with Brevo via an API key. The goal is to add new subscribers to my Brevo email list. Assuming the form setup in…

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## [Same Contact for Multiple Lists](https://community.brevo.com/t/same-contact-for-multiple-lists/1861)

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**Author:** [@Dannick](https://community.brevo.com/u/Dannick)\
**Réponses:** 7\
**Dernière mise à jour :** [Mars 19, 2025, 1:04 UTC](https://community.brevo.com/t/same-contact-for-multiple-lists/1861 "2025-03-19T13:04:46Z")

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I have 2 separate forms, the problem is that Brevo don’t enter the same contact on a different list if it already exists on another list. How can you make it work so that both lists contain the same contact if they signu…

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## [Brevo form, Padding, Font, Font-Size](https://community.brevo.com/t/brevo-form-padding-font-font-size/3457)

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**Author:** [@fri](https://community.brevo.com/u/fri)\
**Réponses:** 2\
**Dernière mise à jour :** [Mars 12, 2025, 10:17 UTC](https://community.brevo.com/t/brevo-form-padding-font-font-size/3457 "2025-03-12T10:17:38Z")

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Hi everyone, I’m experiencing an issue when trying to adjust some styles of my Brevo form (i take the iFrame), which I have embedded in Elementor. In my HTML code, the padding for several DIV elements is set directly vi…

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## [Can a specific Shopify form be linked to a particular Brevo list instead of default "shopify-customers"?](https://community.brevo.com/t/can-a-specific-shopify-form-be-linked-to-a-particular-brevo-list-instead-of-default-shopify-customers/3617)

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**Author:** [@harris](https://community.brevo.com/u/harris)\
**Réponses:** 1\
**Dernière mise à jour :** [Mars 11, 2025, 3:56 UTC](https://community.brevo.com/t/can-a-specific-shopify-form-be-linked-to-a-particular-brevo-list-instead-of-default-shopify-customers/3617 "2025-03-11T15:56:01Z")

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Is it possible to link specific Shopify forms to specific contact lists in Brevo?

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## [Sending Update Preference Form in SMS](https://community.brevo.com/t/sending-update-preference-form-in-sms/3367)

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**Author:** [@drakeFC](https://community.brevo.com/u/drakeFC)\
**Réponses:** 1\
**Dernière mise à jour :** [Mars 2, 2025, 6:49 UTC](https://community.brevo.com/t/sending-update-preference-form-in-sms/3367 "2025-03-02T18:49:57Z")

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Hey folks. I’ve been looking but can’t seem to find anything on this. Is there a way to send a Profile Update Form through SMS? It’s easy enough in email, but I can’t find a direct link to the profile update form or any…

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## [Mail Automation: Change unsubscribe page content](https://community.brevo.com/t/mail-automation-change-unsubscribe-page-content/1316)

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**Author:** [@Tengelmann](https://community.brevo.com/u/Tengelmann)\
**Réponses:** 17\
**Dernière mise à jour :** [Mars 2, 2025, 5:45 UTC](https://community.brevo.com/t/mail-automation-change-unsubscribe-page-content/1316 "2025-03-02T17:45:33Z")

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Hello Brevo community, we are facing currently the following problem: We are using transactional emails for our GDPR opt-in process. Mail templates within automations are used to send emails to contacts. When a contac…

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## [Embed form showing error & cut off](https://community.brevo.com/t/embed-form-showing-error-cut-off/3051)

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**Author:** [@flapjack](https://community.brevo.com/u/flapjack)\
**Réponses:** 6\
**Dernière mise à jour :** [Février 28, 2025, 5:08 UTC](https://community.brevo.com/t/embed-form-showing-error-cut-off/3051 "2025-02-28T17:08:49Z")

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Hey all, I’m embedding my brevo form onto my wix website using iframe code, according to brevo’s instructions. But I get 2 issues: the form is cut off (even after resizing) and there’s some error message in the corner …

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## [Update profile link not working](https://community.brevo.com/t/update-profile-link-not-working/2604)

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**Author:** [@bvnv](https://community.brevo.com/u/bvnv)\
**Réponses:** 5\
**Dernière mise à jour :** [Février 28, 2025, 9:47 UTC](https://community.brevo.com/t/update-profile-link-not-working/2604 "2025-02-28T09:47:10Z")

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Hello, I hope someone can help me out with this as it is driving me crazy. I cannot possibly find a way to make my update profile link work. I created a personal update profile form. If I send a test email it works per…

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## [Custom form with Brevo opt\_in](https://community.brevo.com/t/custom-form-with-brevo-opt-in/3121)

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**Author:** [@elvin](https://community.brevo.com/u/elvin)\
**Réponses:** 1\
**Dernière mise à jour :** [Février 18, 2025, 7:53 UTC](https://community.brevo.com/t/custom-form-with-brevo-opt-in/3121 "2025-02-18T07:53:28Z")

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I currently have a web form created in Angular. This asks for username and email. It has a checkbox which asks the user to tick if they agree with the T&Cs and Privacy Policy. When the Submit button is clicked, they woul…

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## [Pass events to datalayer.push](https://community.brevo.com/t/pass-events-to-datalayer-push/2953)

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**Author:** [@heythere](https://community.brevo.com/u/heythere)\
**Réponses:** 1\
**Dernière mise à jour :** [Février 13, 2025, 11:25 UTC](https://community.brevo.com/t/pass-events-to-datalayer-push/2953 "2025-02-13T11:25:14Z")

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Hi, I have implemented Brevo tracker and Brevo forms on GTM using element visibility. GA4 conversion event and Brevo’s conversion event only fires when the form is submitted. However, I am not able to see the parameters…

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## [Soumission d’un formulaire en JS - erreur CORS (requête multiorigines)](https://community.brevo.com/t/soumission-d-un-formulaire-en-js-erreur-cors-requete-multiorigines/2765)

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**Author:** [@Frann](https://community.brevo.com/u/Frann)\
**Réponses:** 7\
**Dernière mise à jour :** [Janvier 31, 2025, 1:19 UTC](https://community.brevo.com/t/soumission-d-un-formulaire-en-js-erreur-cors-requete-multiorigines/2765 "2025-01-31T13:19:06Z")

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Bonjour, Souhaitant intégrer mon formulaire d’inscription à ma newsletter à mon site avec mon propre HTML/CSS/JS, je suis parti de la version « HTML simple » que j’ai adaptée. Je tente de gérer la soumission avec mon pr…

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## [Meta Pixel Integration - Send events on form submissions](https://community.brevo.com/t/meta-pixel-integration-send-events-on-form-submissions/2930)

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**Author:** [@agency101](https://community.brevo.com/u/agency101)\
**Réponses:** 1\
**Dernière mise à jour :** [Janvier 29, 2025, 9:02 UTC](https://community.brevo.com/t/meta-pixel-integration-send-events-on-form-submissions/2930 "2025-01-29T09:02:11Z")

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HI there, I’d like to track the « lead » event on facebook ads when someone signs up to an automation. Is there a way to integrate this on form submission?

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## [Mailing from a contact using templates!](https://community.brevo.com/t/mailing-from-a-contact-using-templates/1202)

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**Author:** [@Piotr](https://community.brevo.com/u/Piotr)\
**Réponses:** 5\
**Dernière mise à jour :** [Janvier 24, 2025, 5:45 UTC](https://community.brevo.com/t/mailing-from-a-contact-using-templates/1202 "2025-01-24T17:45:38Z")

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Hello, How to send an email to a contact using the email template created in the Campaigns tab - without creating a campaign? I need to send email templates to individual contacts, not to a group of contacts. It’s hard…

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## [2 champs/labels d'un formulaire dans la même ligne/row CSS](https://community.brevo.com/t/2-champs-labels-dun-formulaire-dans-la-meme-ligne-row-css/2798)

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**Author:** [@Ricardo](https://community.brevo.com/u/Ricardo)\
**Réponses:** 1\
**Dernière mise à jour :** [Janvier 10, 2025, 6:10 UTC](https://community.brevo.com/t/2-champs-labels-dun-formulaire-dans-la-meme-ligne-row-css/2798 "2025-01-10T18:10:04Z")

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hello the brevo form doesn’t let me have 2 labels in the same row. Can you help me ? here it is: @font-face { font-display: block; font-family: Roboto; src: url(https://assets.brevo.com/font/Roboto/Lat…

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## [Why sending mail via SMTP is so long?](https://community.brevo.com/t/why-sending-mail-via-smtp-is-so-long/468)

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**Author:** [@eli-ott](https://community.brevo.com/u/eli-ott)\
**Réponses:** 5\
**Dernière mise à jour :** [Janvier 8, 2025, 7:22 UTC](https://community.brevo.com/t/why-sending-mail-via-smtp-is-so-long/468 "2025-01-08T07:22:23Z")

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So I’m currently on the free tier to test out how that works and if it is the approriate tool for my website But the thing that is annoying me is that to send 2 emails it takes like 30 seconds which is incredibly long. …

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## [Google v.2 checkbox reCaptcha on Brevo form in Squarespace giving a script error](https://community.brevo.com/t/google-v-2-checkbox-recaptcha-on-brevo-form-in-squarespace-giving-a-script-error/2808)

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**Author:** [@UntetheredVoyages](https://community.brevo.com/u/UntetheredVoyages)\
**Réponses:** 0\
**Dernière mise à jour :** [Janvier 6, 2025, 2:52 UTC](https://community.brevo.com/t/google-v-2-checkbox-recaptcha-on-brevo-form-in-squarespace-giving-a-script-error/2808 "2025-01-06T14:52:23Z")

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I’ve created a form with google v.2 checkbox on my brevo form that I want to embed into my squarespace website. It seems to work in Brevo, and when I copy the link and paste it into a new browser, everything seems to be …

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## [Form Displaying Incorrectly](https://community.brevo.com/t/form-displaying-incorrectly/2731)

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**Author:** [@grapevyne](https://community.brevo.com/u/grapevyne)\
**Réponses:** 0\
**Dernière mise à jour :** [Décembre 17, 2024, 6:37 UTC](https://community.brevo.com/t/form-displaying-incorrectly/2731 "2024-12-17T18:37:14Z")

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When adding the brevo form via shortcode, the form is adding a tags above the form which is pushing the form down and creating an awkward space above the form. You can see it here.

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## [I can't generate a reCAPTCHA key!](https://community.brevo.com/t/i-cant-generate-a-recaptcha-key/2662)

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**Author:** [@Flylo](https://community.brevo.com/u/Flylo)\
**Réponses:** 2\
**Dernière mise à jour :** [Décembre 10, 2024, 12:40 UTC](https://community.brevo.com/t/i-cant-generate-a-recaptcha-key/2662 "2024-12-10T12:40:23Z")

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Hi, Somehow I can’t seem to get my reCAPTCHA keys… I also tried Cloudflare. But it says I can’t use HTTPS:// or /… Google/reCAPTCHA just gives an error sign without explaination. I did everything according to the articl…

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