# Top **URL:** https://community.brevo.com/top.md [Récents](https://community.brevo.com/latest.md) · [Catégories](https://community.brevo.com/categories.md) · [Étiquettes](https://community.brevo.com/tags.md) --- ## [2 pages de désinscription en anglais et en français](https://community.brevo.com/t/2-pages-de-desinscription-en-anglais-et-en-francais/6874)
**Author:** [@TIM](https://community.brevo.com/u/TIM)\ **Réponses:** 9\ **Dernière mise à jour :** [Février 10, 2026, 3:42 UTC](https://community.brevo.com/t/2-pages-de-desinscription-en-anglais-et-en-francais/6874 "2026-02-10T15:42:18Z")
Bonjour J’ai créé 2 templates un en français et un en anglais. J’ai aussi créé 2 pages de désabonnement : une en anglais une en français. Je me suis abonnée à ma lettre dans les 2 langues mais lorsque je reçois le mai… --- ## [Email Automation and Signup Form Not Working Properly on My Website](https://community.brevo.com/t/email-automation-and-signup-form-not-working-properly-on-my-website/6744)
**Author:** [@joeroot](https://community.brevo.com/u/joeroot)\ **Réponses:** 3\ **Dernière mise à jour :** [Novembre 5, 2025, 7:41 UTC](https://community.brevo.com/t/email-automation-and-signup-form-not-working-properly-on-my-website/6744 "2025-11-05T19:41:12Z")
Hi everyone, I’m running a small restaurant-focused website (mainly about Texas Roadhouse menu updates, offers, and reviews), and I’ve been using Brevo to manage my email marketing and contact forms. Everything worked pe… --- ## [Opens breakdown by domains](https://community.brevo.com/t/opens-breakdown-by-domains/7162)
**Author:** [@rspencer](https://community.brevo.com/u/rspencer)\ **Réponses:** 2\ **Dernière mise à jour :** [Juin 5, 2026, 3:51 UTC](https://community.brevo.com/t/opens-breakdown-by-domains/7162 "2026-06-05T15:51:16Z")
We want to know which domains are opening our emails. The only way I can see to do this is to download the CSV of « Opens breakdown by domains » for each campaign, one at a time, aggregate and then query that table. Does… --- ## [Attribut de contact "PIXEL TRACKING CONSENT" pour condition dans campagne n'existe pas](https://community.brevo.com/t/attribut-de-contact-pixel-tracking-consent-pour-condition-dans-campagne-nexiste-pas/7233)
**Author:** [@TIM](https://community.brevo.com/u/TIM)\ **Réponses:** 3\ **Dernière mise à jour :** [Juillet 30, 2026, 3:20 UTC](https://community.brevo.com/t/attribut-de-contact-pixel-tracking-consent-pour-condition-dans-campagne-nexiste-pas/7233 "2026-07-30T15:20:50Z")
Dans le pied de page de mes campagnes, je viens de rajouter un bouton pour « revoquer le consentement au suivi du pixel » Lorsuq’une personne a cliqué dessus la valeur de « PIXEL TRACKING CONSENT » passe à NON. Je voud… --- ## [Nonprofit pricing?](https://community.brevo.com/t/nonprofit-pricing/6905)
**Author:** [@BFried](https://community.brevo.com/u/BFried)\ **Réponses:** 1\ **Dernière mise à jour :** [Janvier 24, 2026, 4:01 UTC](https://community.brevo.com/t/nonprofit-pricing/6905 "2026-01-24T16:01:49Z")
Hello, I’m new to the Brevo community and wonder if this platform is used by nonprofit organizations, including church communities. Does anyone know if there is nonprofit pricing? --- ## [Probléme de remplacement et correcttion de mots intempestifs](https://community.brevo.com/t/probleme-de-remplacement-et-correcttion-de-mots-intempestifs/6779)
**Author:** [@MJCBlagnac](https://community.brevo.com/u/MJCBlagnac)\ **Réponses:** 2\ **Dernière mise à jour :** [Mars 18, 2026, 10:43 UTC](https://community.brevo.com/t/probleme-de-remplacement-et-correcttion-de-mots-intempestifs/6779 "2026-03-18T22:43:42Z")
Bonjour, Après création du design d’une campagne et envoi d’un email test ou de la campagne, j’ai régulièrement des mots qui sont modifiés et remplacés par des synonymes dans les blocs texte (cf la pièce jointe avec les… --- ## [Feature request: Improved branded tracking URLs](https://community.brevo.com/t/feature-request-improved-branded-tracking-urls/6813)
**Author:** [@Vatroslav](https://community.brevo.com/u/Vatroslav)\ **Réponses:** 1\ **Dernière mise à jour :** [Décembre 3, 2025, 5:12 UTC](https://community.brevo.com/t/feature-request-improved-branded-tracking-urls/6813 "2025-12-03T17:12:02Z")
Hi Brevo team, we recently migrated from another tool to Brevo for sending emails to our individual users. Everything works well, but one aspect is causing us issues: the appearance of your tracking URLs. I know a lot … --- ## [Removal of folders on free account](https://community.brevo.com/t/removal-of-folders-on-free-account/6812)
**Author:** [@MegD](https://community.brevo.com/u/MegD)\ **Réponses:** 4\ **Dernière mise à jour :** [Juillet 11, 2026, 3:31 UTC](https://community.brevo.com/t/removal-of-folders-on-free-account/6812 "2026-07-11T15:31:49Z")
Why has the option to use folders now been removed for free users? I now have campaigns locked in folders and can’t add any more campaigns to them --- ## [Soft Bounces non délivrés](https://community.brevo.com/t/soft-bounces-non-delivres/6840)
**Author:** [@Do\_Not](https://community.brevo.com/u/Do_Not)\ **Réponses:** 5\ **Dernière mise à jour :** [Janvier 3, 2026, 4:16 UTC](https://community.brevo.com/t/soft-bounces-non-delivres/6840 "2026-01-03T16:16:44Z")
Bonjour, Dans mon dernier envoi, 140 mail n’ont pas été délivrés et classés en « soft bounces ». Motif : Expiré - L’email n’a pas pu être envoyé dans les 36h Ma question : pouquoi ? Merci de votre aide. Bien sincèr… --- ## [Princing inconsistency](https://community.brevo.com/t/princing-inconsistency/6760)
**Author:** [@daniel](https://community.brevo.com/u/daniel)\ **Réponses:** 2\ **Dernière mise à jour :** [Novembre 6, 2025, 10:31 UTC](https://community.brevo.com/t/princing-inconsistency/6760 "2025-11-06T10:31:48Z")
Hi! We have chosen Brevo because it does not has a limit about contacts (in the free plan). We knew before that we will not send too many emails at a time, but we do have many contacts to manage. Bottom line now we rea… --- ## [Transactional Email Account Disabled Due to Mismatched Email Body](https://community.brevo.com/t/transactional-email-account-disabled-due-to-mismatched-email-body/6938)
**Author:** [@mburdett555](https://community.brevo.com/u/mburdett555)\ **Réponses:** 1\ **Dernière mise à jour :** [Février 21, 2026, 5:38 UTC](https://community.brevo.com/t/transactional-email-account-disabled-due-to-mismatched-email-body/6938 "2026-02-21T17:38:51Z")
I raised a ticket earlier this week because one of my recipients received the body of an email which was not intended for them; a body of email containing healthcare related information for physiotherapy in France. The … --- ## [Email Automation, Contact Synchronization, and Transactional Messaging Issues for a Restaurant Menu Website Using Brevo](https://community.brevo.com/t/email-automation-contact-synchronization-and-transactional-messaging-issues-for-a-restaurant-menu-website-using-brevo/6942)
**Author:** [@joeroot](https://community.brevo.com/u/joeroot)\ **Réponses:** 3\ **Dernière mise à jour :** [Avril 9, 2026, 9:36 UTC](https://community.brevo.com/t/email-automation-contact-synchronization-and-transactional-messaging-issues-for-a-restaurant-menu-website-using-brevo/6942 "2026-04-09T09:36:30Z")
I am managing a restaurant menu website that integrates with Brevo for email communication, including promotional campaigns, menu updates, and transactional notifications. The goal is to automatically notify users when n… --- ## [Free Chrome extension that shows if your email authentication is correct](https://community.brevo.com/t/free-chrome-extension-that-shows-if-your-email-authentication-is-correct/7055)
**Author:** [@roberto](https://community.brevo.com/u/roberto)\ **Réponses:** 4\ **Dernière mise à jour :** [Juin 3, 2026, 9:56 UTC](https://community.brevo.com/t/free-chrome-extension-that-shows-if-your-email-authentication-is-correct/7055 "2026-06-03T09:56:17Z")
I wanted to share a free Chrome extension I recently built that helps you quickly check the authentication status of any email you open in Gmail. It highlights SPF, DKIM, and DMARC results in a clear, easy-to-read wa… --- ## [SMS fails, what happens](https://community.brevo.com/t/sms-fails-what-happens/6940)
**Author:** [@appcrazee](https://community.brevo.com/u/appcrazee)\ **Réponses:** 1\ **Dernière mise à jour :** [Février 21, 2026, 5:46 UTC](https://community.brevo.com/t/sms-fails-what-happens/6940 "2026-02-21T17:46:22Z")
If an SMS fails, say because it was a landline, is that noted somewhere? Is that phone number automatically blocklisted? Tagged in some way? I hope to hear a reply from the Brevo team. --- ## [Delai de délivrabilité](https://community.brevo.com/t/delai-de-delivrabilite/6836)
**Author:** [@Do\_Not](https://community.brevo.com/u/Do_Not)\ **Réponses:** 1\ **Dernière mise à jour :** [Janvier 3, 2026, 4:18 UTC](https://community.brevo.com/t/delai-de-delivrabilite/6836 "2026-01-03T16:18:27Z")
Bonjour, Ma lettre hebdo est adressée à 2500 destinataitres le vendredi avant midi. À 18 heures il reste encore 30 % non délivrés. 30 heures après, il reste encore 140 messages à envoyer. Ce qui est préjudiciable à n… --- ## [Adding IP Addresses](https://community.brevo.com/t/adding-ip-addresses/7183)
**Author:** [@ptxyz123](https://community.brevo.com/u/ptxyz123)\ **Réponses:** 1\ **Dernière mise à jour :** [Juillet 11, 2026, 3:25 UTC](https://community.brevo.com/t/adding-ip-addresses/7183 "2026-07-11T15:25:16Z")
When I test My website optin form I get an error message: "We have detected you are using an unrecognised IP address. I add to Brevo, still a problem. --- ## [Integrating My Morse Code Translator Website with Brevo for Email Automation, Event Tracking, and User Engagement](https://community.brevo.com/t/integrating-my-morse-code-translator-website-with-brevo-for-email-automation-event-tracking-and-user-engagement/7154)
**Author:** [@joeroot](https://community.brevo.com/u/joeroot)\ **Réponses:** 2\ **Dernière mise à jour :** [Juillet 11, 2026, 3:30 UTC](https://community.brevo.com/t/integrating-my-morse-code-translator-website-with-brevo-for-email-automation-event-tracking-and-user-engagement/7154 "2026-07-11T15:30:55Z")
I run a fairly advanced Morse Code translator website that allows users to convert text into Morse code and decode Morse messages back into readable text in real time. The platform includes interactive JavaScript-based t… --- ## [Email Automation, Transactional Messaging, and API Integration Challenges for a High-Traffic Dropshipping Services Website Using Brevo](https://community.brevo.com/t/email-automation-transactional-messaging-and-api-integration-challenges-for-a-high-traffic-dropshipping-services-website-using-brevo/6956)
**Author:** [@joeroot](https://community.brevo.com/u/joeroot)\ **Réponses:** 2\ **Dernière mise à jour :** [Février 21, 2026, 5:36 UTC](https://community.brevo.com/t/email-automation-transactional-messaging-and-api-integration-challenges-for-a-high-traffic-dropshipping-services-website-using-brevo/6956 "2026-02-21T17:36:53Z")
I am currently managing a high-traffic dropshipping services website that relies heavily on Brevo for email communication, including transactional messages like order confirmations, shipping updates, and promotional camp… --- ## ["High probability of spam" when sending transactional emails](https://community.brevo.com/t/high-probability-of-spam-when-sending-transactional-emails/7185)
**Author:** [@OllymUK](https://community.brevo.com/u/OllymUK)\ **Réponses:** 1\ **Dernière mise à jour :** [Juillet 11, 2026, 3:22 UTC](https://community.brevo.com/t/high-probability-of-spam-when-sending-transactional-emails/7185 "2026-07-11T15:22:35Z")
Hi all I’m using the API to try to send transactional emails to users. However, despite setting up my domain and getting it authenticated by Brevo, all the emails are being rejected as spam. I’ve tried sending to Outloo… --- ## [Low IP reputation score causing issues with email deliverability of Brevo marketing emails](https://community.brevo.com/t/low-ip-reputation-score-causing-issues-with-email-deliverability-of-brevo-marketing-emails/7054)
**Author:** [@AkinneyTrack](https://community.brevo.com/u/AkinneyTrack)\ **Réponses:** 1\ **Dernière mise à jour :** [Avril 11, 2026, 5:38 UTC](https://community.brevo.com/t/low-ip-reputation-score-causing-issues-with-email-deliverability-of-brevo-marketing-emails/7054 "2026-04-11T17:38:24Z")
Gmail is blocking my customer’s outbound emails and meeting requests from reaching intended recipients. Their IT consultants have assessed the situation and believe their domain reputation is being negatively impacted b… --- ## [How to delete orders?](https://community.brevo.com/t/how-to-delete-orders/6791)
**Author:** [@ProfessorX](https://community.brevo.com/u/ProfessorX)\ **Réponses:** 2\ **Dernière mise à jour :** [Décembre 4, 2025, 7:51 UTC](https://community.brevo.com/t/how-to-delete-orders/6791 "2025-12-04T07:51:48Z")
Hi brevo & community, We use the order API to import orders into brevo and attach them to contacts. Is there a way to delete orders? Background: We would like to delete cancelled orders. Alternatively, we considered … --- ## [Pre-existing URL params are removed when UTM tracking is enabled](https://community.brevo.com/t/pre-existing-url-params-are-removed-when-utm-tracking-is-enabled/7182)
**Author:** [@niels](https://community.brevo.com/u/niels)\ **Réponses:** 2\ **Dernière mise à jour :** [Juillet 23, 2026, 11:14 UTC](https://community.brevo.com/t/pre-existing-url-params-are-removed-when-utm-tracking-is-enabled/7182 "2026-07-23T11:14:46Z")
tl;dr: brevo removes url parameters when UTM tracking is enabled. That behaviour is undesired. The better behaviour would be to add the UTM parameters to exising parameters. Each of my contacts have a link as atrribute… --- ## [Issue with Brevo automations](https://community.brevo.com/t/issue-with-brevo-automations/6778)
**Author:** [@aaaaa](https://community.brevo.com/u/aaaaa)\ **Réponses:** 1\ **Dernière mise à jour :** [Novembre 22, 2025, 5:33 UTC](https://community.brevo.com/t/issue-with-brevo-automations/6778 "2025-11-22T17:33:46Z")
I created doubleOptIn automation, for users to subscribe to newsletter. On « Wait until an event happens » step, inside an automation, i have « Link clicked in an email » But I have issue with this event. I never get t… --- ## [Email Templates List via API Returns HTML](https://community.brevo.com/t/email-templates-list-via-api-returns-html/6904)
**Author:** [@asitha](https://community.brevo.com/u/asitha)\ **Réponses:** 1\ **Dernière mise à jour :** [Février 21, 2026, 5:54 UTC](https://community.brevo.com/t/email-templates-list-via-api-returns-html/6904 "2026-02-21T17:54:35Z")
Is there a way to get the list of email templates via the API without the HTML content? My use case is that I am trying to automate my workflow with AI to create my email templates based on existing templates, however wh… --- ## [Meeting - Calendar other than google ou outlook](https://community.brevo.com/t/meeting-calendar-other-than-google-ou-outlook/7013)
**Author:** [@TIM](https://community.brevo.com/u/TIM)\ **Réponses:** 2\ **Dernière mise à jour :** [Avril 11, 2026, 6:17 UTC](https://community.brevo.com/t/meeting-calendar-other-than-google-ou-outlook/7013 "2026-04-11T18:17:58Z")
Hello everyone Is it possible to use a calendar other than Google or Outlook? It should be possible in ICS format (there are other platforms, such as Nextcloud, for example) Thank you --- ## [Adjusting Space Before or After Paragraphs](https://community.brevo.com/t/adjusting-space-before-or-after-paragraphs/7184)
**Author:** [@Mark](https://community.brevo.com/u/Mark)\ **Réponses:** 1\ **Dernière mise à jour :** [Juillet 11, 2026, 3:23 UTC](https://community.brevo.com/t/adjusting-space-before-or-after-paragraphs/7184 "2026-07-11T15:23:52Z")
Is there a way to adjust the amount of space between paragraphs? This may be referred to as line spacing. So, if you type a paragraph of text and hit Enter to start a new paragraph, can I adjust the spacing between the t… --- ## [Feature Request: Please enhance the number of endpoint available in Make](https://community.brevo.com/t/feature-request-please-enhance-the-number-of-endpoint-available-in-make/6934)
**Author:** [@WomderWare](https://community.brevo.com/u/WomderWare)\ **Réponses:** 3\ **Dernière mise à jour :** [Février 22, 2026, 12:05 UTC](https://community.brevo.com/t/feature-request-please-enhance-the-number-of-endpoint-available-in-make/6934 "2026-02-22T00:05:06Z")
The Make.com app covers only a limited number of endpoints and none in the CRM / Company space. Please please enhance this so that we are not relying on the raw API to make calls. --- ## [reCaptcha issue with brevo form](https://community.brevo.com/t/recaptcha-issue-with-brevo-form/7176)
**Author:** [@delve](https://community.brevo.com/u/delve)\ **Réponses:** 1\ **Dernière mise à jour :** [Juillet 11, 2026, 3:28 UTC](https://community.brevo.com/t/recaptcha-issue-with-brevo-form/7176 "2026-07-11T15:28:41Z")
I have the form running, and it has been working fine over the last month, but randomly today there is a reCaptcha invalid domain error appearing. The form has reCaptcha v3 and I am also using reCatpcha v3 in the Google… --- ## [Website Contact Form Submissions Are Not Consistently Reaching Brevo](https://community.brevo.com/t/website-contact-form-submissions-are-not-consistently-reaching-brevo/7293)
**Author:** [@joeroot](https://community.brevo.com/u/joeroot)\ **Réponses:** 2\ **Dernière mise à jour :** [Août 24, 2026, 12:14 UTC](https://community.brevo.com/t/website-contact-form-submissions-are-not-consistently-reaching-brevo/7293 "2026-08-24T12:14:13Z")
Hello Brevo Community, I am currently facing one persistent issue with my website’s Brevo integration, and I am hoping someone can help me understand what might be causing it. The specific problem is that contact form s… --- ## [Social Media Link Icons colors](https://community.brevo.com/t/social-media-link-icons-colors/6888)
**Author:** [@bauver](https://community.brevo.com/u/bauver)\ **Réponses:** 1\ **Dernière mise à jour :** [Janvier 24, 2026, 4:13 UTC](https://community.brevo.com/t/social-media-link-icons-colors/6888 "2026-01-24T16:13:23Z")
Good morning, The social media icons have three settings in the theme: colorful, light, and dark. In our case, “light” is displayed in black. Is it possible to configure this and, for example, define a Brandkit color? A… --- ## [Back In Stock SMS](https://community.brevo.com/t/back-in-stock-sms/6873)
**Author:** [@charlie\_s](https://community.brevo.com/u/charlie_s)\ **Réponses:** 2\ **Dernière mise à jour :** [Janvier 14, 2026, 5:18 UTC](https://community.brevo.com/t/back-in-stock-sms/6873 "2026-01-14T05:18:51Z")
Please provide an option for visitors to leave their phone number (too) on the BACK IN STOCK notification subscription form. Currently they can only subscribe via email only. Many of your competitors provide this functio… --- ## [Désincription d'une automatisation](https://community.brevo.com/t/desincription-dune-automatisation/7274)
**Author:** [@KarenndCaS](https://community.brevo.com/u/KarenndCaS)\ **Réponses:** 3\ **Dernière mise à jour :** [Septembre 30, 2026, 1:52 UTC](https://community.brevo.com/t/desincription-dune-automatisation/7274 "2026-09-30T13:52:15Z")
Bonjour, Je suis donc dans mes mises à jour de lien bas de page pour se désinscrire et le fameux pixel. Je viens aussi avec effarement de comprendre que je pensais avoir fait des désinscriptions par automatisation mais… --- ## [Mobile View does not apply automaticly](https://community.brevo.com/t/mobile-view-does-not-apply-automaticly/6758)
**Author:** [@SFVV](https://community.brevo.com/u/SFVV)\ **Réponses:** 1\ **Dernière mise à jour :** [Novembre 5, 2025, 7:35 UTC](https://community.brevo.com/t/mobile-view-does-not-apply-automaticly/6758 "2025-11-05T19:35:17Z")
Hello, we set up a campaign but to recieve the mobile version on phones it’s alwys necessary to click on the “open in browser” link. Otherwise it shows a smaller version of the desktop view. Tested on different email pr… --- ## [Replies to SMS messages](https://community.brevo.com/t/replies-to-sms-messages/6917)
**Author:** [@appcrazee](https://community.brevo.com/u/appcrazee)\ **Réponses:** 1\ **Dernière mise à jour :** [Janvier 24, 2026, 4:01 UTC](https://community.brevo.com/t/replies-to-sms-messages/6917 "2026-01-24T16:01:01Z")
Where can we see the replies that people have sent back to an SMS message? I can see I have one reply but I cannot see what the person said. Can someone help me understand where I can see the communication? --- ## [RFC compilant Email with angle brackets ("firstname lastname \")](https://community.brevo.com/t/rfc-compilant-email-with-angle-brackets-firstname-lastname-email/6792)
**Author:** [@ProfessorX](https://community.brevo.com/u/ProfessorX)\ **Réponses:** 2\ **Dernière mise à jour :** [Décembre 4, 2025, 7:55 UTC](https://community.brevo.com/t/rfc-compilant-email-with-angle-brackets-firstname-lastname-email/6792 "2025-12-04T07:55:52Z")
Hi brevo & community, we have an old shop/backend system that we would like to connect to brevo. For historical reasons, this system does not use the email address as a unique ID, i.e., one email address can be used for… --- ## [Multi-branch Splits in automations. How to activate?](https://community.brevo.com/t/multi-branch-splits-in-automations-how-to-activate/7019)
**Author:** [@janpeini](https://community.brevo.com/u/janpeini)\ **Réponses:** 1\ **Dernière mise à jour :** [Avril 11, 2026, 5:42 UTC](https://community.brevo.com/t/multi-branch-splits-in-automations-how-to-activate/7019 "2026-04-11T17:42:35Z")
We would like to use the multi-branch splits, but we already are on a business plan. Do we really have to upgrade to a custom enterprise plan to get multi branch splits in automations? We are currently expanding into 1… --- ## [Companies API Won't Filter](https://community.brevo.com/t/companies-api-wont-filter/6933)
**Author:** [@WomderWare](https://community.brevo.com/u/WomderWare)\ **Réponses:** 1\ **Dernière mise à jour :** [Février 21, 2026, 5:11 UTC](https://community.brevo.com/t/companies-api-wont-filter/6933 "2026-02-21T17:11:37Z")
I am currently trying to use an API call in Make.com (because the Make app is very very thin and omits what looks like more than half of the endpoints). I want to try to match a company based on either the company name,… --- ## [Traduction du {ORDER\_PRODUCTS} - Mail de confirmation de commande (WooCommerce)](https://community.brevo.com/t/traduction-du-order-products-mail-de-confirmation-de-commande-woocommerce/6751)
**Author:** [@Nolwenn](https://community.brevo.com/u/Nolwenn)\ **Réponses:** 1\ **Dernière mise à jour :** [Novembre 5, 2025, 7:46 UTC](https://community.brevo.com/t/traduction-du-order-products-mail-de-confirmation-de-commande-woocommerce/6751 "2025-11-05T19:46:42Z")
Bonjour, J’envoie mes mails de confirmation de commande (WooCommerce) avec Brevo. J’utilise les placeholders avec le “Old Template Language”, ce qui fonctionne très bien. Cependant, pour la liste des produits avec le p… --- ## [Sending individual invoices to clients](https://community.brevo.com/t/sending-individual-invoices-to-clients/7045)
**Author:** [@Vor](https://community.brevo.com/u/Vor)\ **Réponses:** 1\ **Dernière mise à jour :** [Avril 8, 2026, 4:43 UTC](https://community.brevo.com/t/sending-individual-invoices-to-clients/7045 "2026-04-08T16:43:53Z")
In a few months I need to send individual membership invoices to my members. I would like to do that with Brevo. I have seen some messages in French (which is not a language I am too familiar with) in this community, bu… --- ## [\[Suggestion MCP/API\] Accès lecture/écriture à la structure « blocs » des campagnes](https://community.brevo.com/t/suggestion-mcp-api-acces-lecture-ecriture-a-la-structure-blocs-des-campagnes/7249)
**Author:** [@apaba](https://community.brevo.com/u/apaba)\ **Réponses:** 2\ **Dernière mise à jour :** [Août 12, 2026, 8:12 UTC](https://community.brevo.com/t/suggestion-mcp-api-acces-lecture-ecriture-a-la-structure-blocs-des-campagnes/7249 "2026-08-12T08:12:03Z")
Bonjour à tous, J’utilise le serveur MCP de Brevo pour piloter mes campagnes avec Claude et c’est vraiment pratique. Il me manque une seule brique pour boucler un workflow assisté par IA vraiment propre. Aujourd’hui, v… --- ## [Going, Interested or Not Going - Anyone got any pointers](https://community.brevo.com/t/going-interested-or-not-going-anyone-got-any-pointers/7181)
**Author:** [@sbcalltronics](https://community.brevo.com/u/sbcalltronics)\ **Réponses:** 1\ **Dernière mise à jour :** [Juillet 11, 2026, 3:26 UTC](https://community.brevo.com/t/going-interested-or-not-going-anyone-got-any-pointers/7181 "2026-07-11T15:26:56Z")
I am probably asking here for the impossible but … I have an event and would like visitors (who may not be registered/logged in) to the website to give feedback on whether they are going or not. Can anyone point me in … --- ## [Email de confirmation non envoyé](https://community.brevo.com/t/email-de-confirmation-non-envoye/7180)
**Author:** [@Zagalle](https://community.brevo.com/u/Zagalle)\ **Réponses:** 1\ **Dernière mise à jour :** [Juillet 11, 2026, 3:28 UTC](https://community.brevo.com/t/email-de-confirmation-non-envoye/7180 "2026-07-11T15:28:01Z")
Bonjour Je cherche à savoir pour quelle raison l’email de confirmation d’ouverture de compte n’est pas envoyé ? Je travaille avec des étudiants sur l’utilisation de Brevo et plus des 3/4 n’ont pas réussi à se connecter … --- ## [Conversion rate for a sales page](https://community.brevo.com/t/conversion-rate-for-a-sales-page/6969)
**Author:** [@Alcor](https://community.brevo.com/u/Alcor)\ **Réponses:** 1\ **Dernière mise à jour :** [Avril 11, 2026, 5:55 UTC](https://community.brevo.com/t/conversion-rate-for-a-sales-page/6969 "2026-04-11T17:55:26Z")
I am trying to find out how many people saw a sales page vs how many people signed up. The signup form is a Brevo form, but it is embedded in a sales page on my sales page. People gain access to the sales page via a subm… --- ## [Désinscription d'automatisations contenant des mails marketing](https://community.brevo.com/t/desinscription-dautomatisations-contenant-des-mails-marketing/6811)
**Author:** [@atelierthierrysimon](https://community.brevo.com/u/atelierthierrysimon)\ **Réponses:** 1\ **Dernière mise à jour :** [Décembre 3, 2025, 4:53 UTC](https://community.brevo.com/t/desinscription-dautomatisations-contenant-des-mails-marketing/6811 "2025-12-03T16:53:36Z")
Bonjour, J’ai un souci lié à la distinction entre la désinscription des emails transactionnels et des emails marketing. En effet, je gère ma communication avec les clients grâce aux automatisations. Celles-ci contiennen… --- ## [Brevo Starter Plan Annual Bill Through The Roof](https://community.brevo.com/t/brevo-starter-plan-annual-bill-through-the-roof/7370)
**Author:** [@mburdett555](https://community.brevo.com/u/mburdett555)\ **Réponses:** 2\ **Dernière mise à jour :** [Septembre 28, 2026, 12:56 UTC](https://community.brevo.com/t/brevo-starter-plan-annual-bill-through-the-roof/7370 "2026-09-28T12:56:37Z")
My next bill for Brevo Starter (40k) email per month (that’s a limit, I don’t usually reach that), is over £450. Considering Twilio Sendgrid charge $19.95 per month for 50k emails, and Turbo SMTP charge $199 for a year … --- ## [Could stage rules be made available for legacy plans?](https://community.brevo.com/t/could-stage-rules-be-made-available-for-legacy-plans/7007)
**Author:** [@nattieh](https://community.brevo.com/u/nattieh)\ **Réponses:** 2\ **Dernière mise à jour :** [Avril 11, 2026, 5:50 UTC](https://community.brevo.com/t/could-stage-rules-be-made-available-for-legacy-plans/7007 "2026-04-11T17:50:27Z")
Hi Brevo team, I recently discovered the stage rules feature that allows required attributes before moving a deal to the next stage. This is exactly the kind of control we’ve been looking for to maintain clean pipelines… --- ## [Récupérer les réponses aux sms](https://community.brevo.com/t/recuperer-les-reponses-aux-sms/6858)
**Author:** [@Nicolas35](https://community.brevo.com/u/Nicolas35)\ **Réponses:** 1\ **Dernière mise à jour :** [Janvier 24, 2026, 4:15 UTC](https://community.brevo.com/t/recuperer-les-reponses-aux-sms/6858 "2026-01-24T16:15:52Z")
Bonjour, Je souhaite envoyé des SMS transactionnels, jusque là pas de soucis mais je souhaite récupérer les éventuelles réponses. J’utilise donc un sender avec le chiffre 0 pour que le destinataire puisse répondre au nu… --- ## [Same person from conversations (Instagram) and mailing list. How to merge?](https://community.brevo.com/t/same-person-from-conversations-instagram-and-mailing-list-how-to-merge/6863)
**Author:** [@frenchfrog](https://community.brevo.com/u/frenchfrog)\ **Réponses:** 2\ **Dernière mise à jour :** [Janvier 7, 2026, 7:13 UTC](https://community.brevo.com/t/same-person-from-conversations-instagram-and-mailing-list-how-to-merge/6863 "2026-01-07T07:13:20Z")
Hello, I guess the title is quite straightforward. I have a subscriber who contacted me from Instagram. For Brevo it’s two different person but it is actually the same. How can I merge them ? Do I need to do this manual… --- ## [Réenvoyer une campagne à une liste de Bounces](https://community.brevo.com/t/reenvoyer-une-campagne-a-une-liste-de-bounces/6878)
**Author:** [@Octoplus](https://community.brevo.com/u/Octoplus)\ **Réponses:** 1\ **Dernière mise à jour :** [Janvier 3, 2026, 4:13 UTC](https://community.brevo.com/t/reenvoyer-une-campagne-a-une-liste-de-bounces/6878 "2026-01-03T16:13:59Z")
Bonjour. Je suis perplexe : dans les statistiques, je constate 21 Soft Bounces, auxquels je souhaite réenvoyer une campagne. Or, dans “Rapport”, j’ai une liste de 2 Soft Bounces seulement… J’ai essayé de supprimer ce se… --- ## [Problème de remplacement / corrections de mots - mise en page non souhaitées](https://community.brevo.com/t/probleme-de-remplacement-corrections-de-mots-mise-en-page-non-souhaitees/6889)
**Author:** [@geraldine42](https://community.brevo.com/u/geraldine42)\ **Réponses:** 1\ **Dernière mise à jour :** [Janvier 24, 2026, 4:08 UTC](https://community.brevo.com/t/probleme-de-remplacement-corrections-de-mots-mise-en-page-non-souhaitees/6889 "2026-01-24T16:08:46Z")
Bonjour, Après création du design d’une campagne et envoi d’un email test ou de la campagne, j’ai régulièrement des mots qui sont modifiés et remplacés par des synonymes dans les blocs texte. La mise en page change de f… [Page suivante](https://community.brevo.com/top.md?page=1&per_page=50)