Email variables are now showing in the send email, send through the API

[sebtech]

Hi,

I’m having trouble with variables not rendering in the emails sent via Brevo.

Here’s the relevant part of the PHP request:

        $data = [
            'sender' => [
                'name' => self::RECIPIENT_NAME,
                'email' => self::RECIPIENT_EMAIL
            ],
            'to' => [[
                'email' => self::RECIPIENT_EMAIL,
                'name' => self::RECIPIENT_NAME
            ]],
            'subject' => "New contact form request: " . $subject,
            'templateId' => $templateId,
            'params' => [
                'name' => $name,
                'email' => $email,
                'subject' => $subject,
                'question' => $question
            ]
        ];

        $client = new Client();

        try {
            $response = $client->request('POST', 'https://api.brevo.com/v3/smtp/email', [
                'headers' => [
                    'api-key' => $apiKey,
                    'Accept' => 'application/json',
                    'Content-Type' => 'application/json',
                ],
                'json' => $data,
            ]);

I’ve confirmed that the name, email, subject, and question variables are populated correctly in PHP.

Here’s what the received emails look like:

The HTML in the Brevo editor looks like this:

										<p style="margin: 0;">Name: <span title="{{ name }}" contenteditable="false" data-placeholder="name" class="placeholder rte-personalized-node fr-deletable">name</span></p>

										<p style="margin: 0;">Email: <span title="{{ email }}" contenteditable="false" data-placeholder="email" class="placeholder rte-personalized-node fr-deletable">email</span></p>

										<p style="margin: 0;">Subject: <span title="{{ subject }}" contenteditable="false" data-placeholder="subject" class="placeholder rte-personalized-node fr-deletable">subject</span></p>

										<p style="margin: 0;">Question: <span title="{{ question }}" contenteditable="false" data-placeholder="question" class="placeholder rte-personalized-node fr-deletable">question</span></p>
									</td>

From other examples I’ve seen, passing the variables through the params array like this should be enough:

      'params' => [
                'name' => $name,
                'email' => $email,
                'subject' => $subject,
                'question' => $question
            ]

Yet the values aren’t rendering in the email—only the placeholder labels show up.

Do you have any idea what might be going wrong?

Thanks in advance!

[sebtech]

I can’t upload 2 images, so here is the second image.

This is what the template looks like in the Brevo editor

[Tourisme]

Hi, and welcome in Brevo Community !

I’m not entirely sure, but it seems you need to add an « environment » information (I don’t know how to call that) before the name of each parameter.
For exemple, in my HTML content I send {{ params.name }} when the variables were sent in « Params » section.
If I want to use variables from the Brevo contact, I send {{ contact.NAME }}.

Hope it helps