Hi, I have a requirement wherein I want to make an API call when user clicks on Unsubscribe link from email footer. This API call requires few parameters like user email address to be passed. Is there any way to do that? Thanks. Regards, Radha

Ok I see, thanks. I don’t think you can point the unsubscription link to your custom API, but you could do something like this: create an automation trigger point: contact unsubscribed [Capture d’écran 2024-10-28 à 13.48.35] action: send a webhook, your webhook, so that you can retrieve…

Hi @ahudavert , Thanks for your response. I am not looking for Brevo APIs. My use case is that I want to add ‹ Unsubscribe › link in the email template footer which should point to my custom API. So the question was is it possible to do that and pass query parameter for making that custom API call…

Ok I see. And what is your use case here? You’d like to bundle the unsubscription action with another action on your side? I don’t think this is possible unfortunately

Yes that’s right. So we are also maintaining the unsubscribe flag in our database. Now this unsubscription is flagged in Brevo but its not updated in our database. So to sync this up, I want to link my API call with Unsubscribe button in footer.

Hi @ahudavert , Thanks for your response. Yes this is what I was also exploring. The only difference was that I was trying to create a webhook using API. I referred to the documentation and creating a webhook either using API or automation is the same thing so I am aligned on that. Would you also …

[image] Radha: they want to resubscribe for the marketing emails I am not sure, but I saw this Community thread: Resubscribed contacts - #7 par GlynB Could this help?

Make an API Call with Query params on click of Unsubscribe Link

English Contacts

ahudavert Octobre 24, 2024, 1:54 2

Hi @Radha , thanks for posting on this community.

To be sure I understand your use case: as Brevo manages natively, why would you like to manage what happens on unsubscribe link through an API call?

Thanks

Sujet		Réponses	Vues
Setting {{ unsubscribe }} link in htmlcontent of API call English api	0	257	Avril 18, 2025
Confused about custom pause/unsubscribe in "marketing/transactional" content English	3	116	Janvier 31, 2025
Connect unsubscribe webhook with API point English api	1	235	Novembre 22, 2024
Why does unsubscribing per email or per account management not trigger my Webhook? Transactional	2	91	Mars 28, 2025
How does transactional e-mail unsubscribe work? English	4	1023	Octobre 14, 2024

Make an API Call with Query params on click of Unsubscribe Link

Sujets connexes