Hi,
I have set up my availability, and it seems to be saved on the page. However, when I go to my booking link, I don’t see the same slot, just a random slot. What is the best way to resolve this?
Best
Anish
Hi @anishlal ,
Thanks for posting on this community!
Could there be a problem in the time zones by any chance?
confirmed both pages show same time zone
Ok thanks.
Could you please provide more details or screenshots so that I can precisely understand the problem, and ask for help maybe internally?
Thanks @anishlal !
So basically the problem is the following, for example for February 28:
- slot is declared as available on Wednesdays on Brevo Meetings
- your schedule is free at that time
- but only 1pm appears
=> right?
Yes. I didn’t even select 1 PM. Most of my availability is in the morning or other times, not at 1 PM. So it is not looking at my set availability at all.
Apologies for the late response, as I was away.
Have you figured this problem out yet? You need to specify your meeting type instead of your default availability.
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From what we saw on our side it seems you are not using the default availability for your meeting type. That it is why it shows the time-slot at 1pm.
You need to edit your meeting type here: Brevo and either set the correct availabilities or toggle to use the default availabilities.