Create a survey within an email

Hi there,

I’d like to know if it’s possible to include a question with multiple answer options directly in the body of my email, allowing users to respond directly by opening the email. For example: « Would you like to receive eBook A or eBook B? » When they click on their choice, I would receive a notification in my backend.

Hi @dmartial , thanks for posting on this community.

You can’t add survey directly in emails, but what you can do is:

Your use case is slightly different though, as your automation trigger would be based on a segment: the segment of the people who clicked on a specific link inside the email. But it will work similarly.

You can see how to build this segment here, see « 🔎 Follow up after a link is clicked in an email » section: https://help.brevo.com/hc/en-us/articles/4407116794002-Examples-of-segments#h_01HP713NW1HCFMZJPJ8XF1ZSKY

What do you think?