Importing multiple choice fields from Salesforce

Hello @ScottBrim,

I’m not sure how you’re trying to import your contacts from Salesforce, but I have a few suggestions:

  • If you’re using our Brevo app for Salesforce (only available on an Enterprise plan), « Picklist (Multi-Select) » fields are not supported yet.
  • If you’re importing your contacts through a CSV file, did you use the right format for multiple-choice attributes: ['Option1'|'Option2'|'Option3']? You can find more information on how to format your import file in our dedicated article Create a file to import your contacts (the format for Multiple choice attributes is under the « Custom contact attributes » tab).

Hope I could help!

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