Where can we see the replies that people have sent back to an SMS message? I can see I have one reply but I cannot see what the person said. Can someone help me understand where I can see the communication?
Hi there, if you send SMS messages to contacts in France, USA, UK, Canada, Sweden, Norway or French Polynesia, you may receive their replies via email. SMS replies will be sent to the account owner’s email address. You can follow the guide here: https://help.brevo.com/hc/en-us/articles/209447465-Receive-and-reply-to-SMS-messages#tab-content-20. I hope this helps!