Verification code on SMS not received

Hi.
I am trying to register my Brevo account, but in the wizard everything stops when I have asked for a verification code to be sent to my mobile phone.
I have tried several times to resend the code, but it does not appear on my phone.
And yes, I have checked that I have entered the correct mobile phone number.

Please advise.

Hi @webipa , thanks for posting on this community!

I would advise to contact our support team for this topic, at this address: contact@brevo.com

Ended up with contacting the support team as advised.
After 1 day everything was OK.

1 « J'aime »

Am i able to get sms code from China? One of my partner told me he could not get sms code both from China, and sms code sent to US mobile out of time . I created my own account several month ago, tried to open 2fa today, and also got stuck while receiving sms code。

what a usless service…not getting registration sms