RSS Integration Littering Templates with "RSS Default Template EN [2020 Editor]"

Hi there,

Each time I go through the RSS Campaign integration « wizard », I get a new Campaign Template created named « RSS Default Template - EN [2020 Editor] ».

This happens even if I select some other (pre-created) Template, such as « DBF RSS Feed Default Template », where I’ve incorporated my branding, etc. In my case, I my branded default template has incorporated the Feed Name as a Placeholder variable.

I’m getting tired of deactivating and deleting all of these garbage / redundant Templates that get created.

  • Is there some (undocumented) rule or limitation that each instance of an RSS Campaign integration has to have its own Campaign Template? (like a 1-to-1 mapping)

  • Which Subject line takes precedence: RSS Campaign Wizard or Template?

  • Which Sender name takes precedence: RSS Campaign Wizard or Template?

  • Can someone please advise why my RSS campaigns get scheduled, attempt to run, but always end up Suspended? (no email delivered to either 2 valid test addresses in my list)

  • Attempting to Resume these Suspended campaigns results in no emails sent, and they suspend themselves again.

I’ve tried to recreate them several times, use the Default template, etc.

RSS is THE reason we’re looking at using Brevo, and I’m considering checking out other options because this RSS integration seems so frustrating and fussy.