Woocommerce pugin, switch brevo account

I don’t see a setting to disconnect form a Brevo account, I removed the connection in brevo but it still shows the site is connected in the Woo>Brevo settings to connect to a new brevo account.

Hey there @joe.barrettATP . Welcome to the community! :grin:

To switch your Brevo account in the WooCommerce plugin, you can try to follow these steps:

  1. Disconnect the Current Account:
  • Go to your WooCommerce dashboard.
  • Navigate to WooCommerce > Brevo.
  • Look for an option to disconnect or log out from the current Brevo account. If you don’t see a direct option, you may need to clear the connection manually.
  1. Clear Cache:
  • Clear your web browser’s cache.
  • Clear your website’s cache to ensure that any old connection data is removed.
  1. Reconnect to a New Account:
  • In the WooCommerce dashboard, go to WooCommerce > Brevo.
  • Click on Connect your account. You will be redirected to Brevo.
  • Log in with your new Brevo account credentials or create a new account if needed.
  • Click Allow access to allow WooCommerce to access your new Brevo account.
  1. Verify Connection:
  • Ensure that the connection is established by checking the plugin settings in WooCommerce.

If you continue to experience issues, consider uninstalling and reinstalling the plugin to reset the connection settings. Otherwise, you might want to reach out to the support team for further investigation.

Hope it helps!