Account got suspended and 0 emails are going out

Hi, my account got temporarily suspended because of (I dont know why).

I still didn’t receive an answer from the support. if somebody sees this. I dont want to resend the campaign or even use that big email list, I just want my new customers to receive their automated email for my live event but that is also disabled right, please help asap as I really love brevo and got my live event scheduled on the 17th this month so less than a week away!