Hi Mavilor,
To set up an automation for emails that haven’t been opened in Brevo, follow these steps:
- Create a New Workflow: Start by going to the ‹ Automation › section and creating a new workflow.
- Set the Trigger: Choose the trigger as ‹ Email not opened ›. You can specify the campaign and set a delay (e.g., wait 3-5 days after sending the original email to check for opens).
- Add a Condition: Set the condition as ‘If email not opened’ after the chosen delay.
- Define the Action: After that, decide what action to take—whether it’s sending a follow-up email or another reminder.
- Optimize Your Follow-Up Email: Keep your follow-up email subject line catchy and try using a different angle to re-engage them. You could offer more value, a different offer, or a personal touch.
- Test It Out: Once set up, make sure to run a test to ensure the workflow works smoothly.
Let me know how it goes! If it’s still not working, I can help walk you through the settings again.