I would like some help (in english or french) please.
I looking to create an automation that will resend a campaign after a few days to contacts which did not open it
Tks in advance !
I would like some help (in english or french) please.
I looking to create an automation that will resend a campaign after a few days to contacts which did not open it
Tks in advance !
Hi Mavilor,
To set up an automation for emails that havenât been opened in Brevo, follow these steps:
Let me know how it goes! If itâs still not working, I can help walk you through the settings again.
Hi Esther, thank you for your help. I am using the beta workflow editor, did you have that one also in mind when you sent me these instructions ?
Tks
Eric
Hi Eric, thanks for reaching out! The steps I provided were based on the regular workflow editor, but the same general process should apply to the beta version too. That said, the beta editor might have some differences in layout or features.
In the beta version, you should still be able to:
If you find the interface a bit different or run into any specific issues, let me know
Thanks for the information. But I think Brevo does not have any trigger for âčEmail not openedâș.not in Classic or New Editor. I tried looking for it, but I did not find any trigger for this. I only see âčEmail openedâș. Can you say where I should find this? Or any workaround?
Hello,
I have the same issue (as Tecnomaxx and Mavilor), I cannot find âč Email not opened âș anywhere (in the new or classic editor for automations) I have searched everywhere.
This would be such a useful automation to have (something not happening, such as, a user not clicking or not opening).
Any help is much appreciated!
I also cannot find this option. Any help is much appreciated!
Hi @eliotwebb , so if I get it well, you donât have access to the same options as the ones Iâve put in the screenshot, is that correct?
I found the « Add filter » option on this page: Brevo
Hey @ahudavert thanks for the message.
So I can see the filter on the contacts page, but not on the automations page.
I think itâs the same for the others that have comments, we are looking to create an automation using âč Email Not Opened âș but the only option is âč Email Opened âș
Many thanks, Eliot
Ok I get it better, thanks.
Actually, « Email opened » is a trigger, meaning that when an email is opened, we know it, it generates an event, and we are able to start a workflow based on that.
« Email not opened » does not generate an event, because actually⊠nothing happens thatâs why you can see it in the automation and not as a trigger of the automations. Still, you can do it differently:
Does this reply your question?
Hi Ahudavert,
Thank you for the clarification regarding the « Email opened » trigger event and why « Email not opened » doesnât generate an event. I now understand that because « Email opened » creates an event, it allows for automation triggers, whereas « Email not opened » doesnât create an event and therefore cannot be used in the same way.
However, Iâve encountered a challenge with this approach when trying to set up follow-up workflows:
For example, if I send out 30 emails on Day 1 and another 30 emails on Day 2, and I want to follow up with the people who didnât open the emails on Day 1, the process becomes quite manual. Hereâs the issue:
This means that follow-up emails are not fully automated because each batch (Day 1 and Day 2) requires me to create new segments and triggers manually. Additionally, every day, I would have to manage and activate follow-ups for multiple days (e.g., sending the second follow-up for Day 1 and the first follow-up for Day 2 on the same day).
The result is that I canât set up an ongoing, automated follow-up sequence without manually intervening every time.
Is there a way to streamline this process so that the follow-ups can be fully automated, without needing to create new segments and workflows for each batch of emails? Any suggestions you have on automating this flow would be greatly appreciated.
Thank you!
please any reply pleasssssssseeeeeeeeeee
Hi @kartik123 , thatâs perfectly clear, thanks for the details.
What about this idea: you create a segment of all contacts who received emails (emails to be configured) in the last 24h but did not open them in the last 24h, would that work?
Then you create an automation that is based on this segment and that send the follow-up email.
In your marketing journey, letâs say:
Could that be a scalable solution?
The automation is really confusing, cannot execute a simple automation. Hereâs my flow:
I have 5 lists.
1st: Schedule email to all the list.
2nd: After 7 days, check who just opened, opened and clicked a specific link in the email and unopened.
3rd: To all these segments, send 3 different mails.
From the attached image why the flow is not working?
Hi @buildtwin ,
why the flow is not working?
what is not working? Could you please give more details on the condition that you implement in the conditional split?
We want to automate an A/B test campaign and follow up with recipients who donât open our emails. Our plan is to send the initial A/B test campaign and then, based on the email open rates, trigger a follow-up email with a new subject line to those who havenât opened the first email.
Hi @Alley7 , this you can do very easily: just create a segment, see here: Automation for email campaign not opened - #14 par ahudavert, and then send a campaign to the contacts which are part of this segment
Hi, Iâm starting with automation. Iâd like to use an email campaign design for my automation to avoid extra word building the same msg, is that feasible ? Thanks
Hi @FabsHan , thanks for your post. Can you please elaborate on what youâre trying to do: youâd like to send the same campaign every month or every week, is that correct?