I would like some help (in english or french) please.
I looking to create an automation that will resend a campaign after a few days to contacts which did not open it
Tks in advance !
I would like some help (in english or french) please.
I looking to create an automation that will resend a campaign after a few days to contacts which did not open it
Tks in advance !
Hi Mavilor,
To set up an automation for emails that haven’t been opened in Brevo, follow these steps:
Let me know how it goes! If it’s still not working, I can help walk you through the settings again.
Hi Esther, thank you for your help. I am using the beta workflow editor, did you have that one also in mind when you sent me these instructions ?
Tks
Eric
Hi Eric, thanks for reaching out! The steps I provided were based on the regular workflow editor, but the same general process should apply to the beta version too. That said, the beta editor might have some differences in layout or features.
In the beta version, you should still be able to:
If you find the interface a bit different or run into any specific issues, let me know
Thanks for the information. But I think Brevo does not have any trigger for ‹Email not opened›.not in Classic or New Editor. I tried looking for it, but I did not find any trigger for this. I only see ‹Email opened›. Can you say where I should find this? Or any workaround?
Hello,
I have the same issue (as Tecnomaxx and Mavilor), I cannot find ‹ Email not opened › anywhere (in the new or classic editor for automations) I have searched everywhere.
This would be such a useful automation to have (something not happening, such as, a user not clicking or not opening).
Any help is much appreciated!
I also cannot find this option. Any help is much appreciated!