Brevo Editor is Very Slow - Locks Up

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21

same issue as well. i’m on firefox.

22

Same issue here. Massively frustrating. It’s been this way for at least a month. Will have to switch to another solution if this is not solved soon. I’m on Firefox on a Mac. (But it does the same on Safari.)

23

I did stop using my VPN and it seems to be much better since. i cross my fingers

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24

It sounds incredibly frustrating dealing with slow performance while trying to design an email. Since you’ve already done a lot of troubleshooting, here are a few more tips that could help improve Brevo’s performance:

  1. Check your internet connection: Even with all your browser and system optimizations, a weak or unstable connection can cause slowness, especially if you’re uploading media.
  2. Disable browser extensions: Some Chrome extensions, especially ad blockers or privacy tools, can interfere with editors like Brevo. Try disabling them to see if it helps.
  3. Test in Incognito Mode: If disabling extensions works, Incognito mode is a quick way to test without any extensions. This will help you determine if the problem is due to extensions or Chrome settings.
  4. Try a different browser: Sometimes switching to Firefox or Edge may resolve issues caused by specific browser compatibility problems.
  5. Lower the image size: Large images can slow down the editor. Try compressing images before uploading them to reduce load times.
  6. Switch to a simple text editor: If the visual editor is causing too much trouble, consider switching to the plain HTML editor (if available) for faster responsiveness and manual edits.
  7. System performance check: Make sure your laptop isn’t being slowed down by other background processes, even though you’ve closed apps. Open Task Manager (Windows) or Activity Monitor (Mac) to check for resource-heavy programs.

If none of these steps work, you may want to contact Brevo’s support team to check if there’s a temporary issue with their platform.

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25
  1. My Internet connection is super-fast.
  2. I have tried with browser extensions disabled
  3. See 2
  4. I’ve tried different browsers
  5. Images are low in resolution and size
  6. I could actually create the email newsletter myself if I used a HTML editor - I’m using Brevo because of its graphic capabilities
  7. the only thing that runs slow is Brevo - no other app, or web page runs slow at the same time - just Brevo.
    It was fine when I first started using Brevo a while ago now, but for the past few months its been terrible. It seems to bhe an on-going issue (That quite a few people are experiencing).
26

Same problem here.

Have fast internet, used Windows and MacOS with Firefox, Chrome and Safari.
Images are 3 jpgs with less than 50kb in size.
And also just the Brevo Tabs are slow (even creating a new list or contact) everything else in the same Browser works just fine. (already testet without any additional tabs opened and with all extensions deactivated)

27

Same here crazy slow !!