Huge delays in automations event log

Hi,

We are currently evaluating Brevo as a solution to our email automation needs.

However, we are experiencing huge delays in the automation events log (Automation > Logs > Event Logs).

Events appear with a 5-10 minute delay which makes testing nearly impossible.

We are using the standard Brevo JavaScript tracker.

Is there a way to resolve this?

Thank you.

Hi @peter_vukovic ,

Thanks for posting on this community.
That’s weird indeed, it should not be the case. Are you still experiencing this?

Hi @ahudavert,

the issue is intermittent. It seems fine at the moment, but the platform was unusable yesterday. I did notice that yesterday it was fine during the morning (I am on CET timezone), but got progressively worse as the day went by.

I am not sure what additional information I can provide, but if there is something you need to help you debug, please let me know.