I’m maintaining two different Shopify stores. Since a single team is handling both accounts, I want to know if it’s possible to sync conversation features between both Shopify stores. This way, we can continue our conversations without needing to open two different accounts separately, making it easier to work and maintain.
@ahudavert can you have a look at this?
Hi @harris ,
Thanks for posting on this community. I don’t know for this topic, but maybe, now that the message is tagged with « Conversations » , someone will be able to reply?
Hello @harris,
You can connect any number of Shopify stores to Conversations, using the Brevo tracker. All conversations will land on the same Brevo account.
To do so, you can follow these two guides:
Install the Brevo Tracker using one of our plugins
With Conversations, change the way you communicate with your customers
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Thanks @qlambert, also how can I identify which website a user conversation belongs to? Is there a tag or label that appears in each conversation chat indicating this?
Sure @harris, you can see where the visitor contacts you in the contact detail pane.
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