Mail Sender uppercase English letter configuration

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Support ID： 6477601
mail：devops.it@hkvax.com

How to modify the sender’s email address to capital letters: Example: test@xxxx.com is TEST@xxxx.com No reply since September 27, 2023

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There was no response!

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Hi,

I understand that you would like to add a sender to Brevo and have it in capital letters, right?

I am not sure this is possible. I guess that when you add a sender we put it in small letters by default

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yes 。I set it to English upper case, but actually received English lower case, what should I do?

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Configuration options: senders, domain names and private IP–DNS

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Yes I think Brevo will automatically transform any sender’s email to small letters

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Is there no other way?

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hi ！
Is there any way to change it to capital letters?？ask for help

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Hi @zach

Out of curiosity, is there specific use case or reason for using all capital letters?

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Hi dule:
Finally waiting for your reply: In order to improve the c-end user experience, the sender can display capital English letters when the user receives the email! Can you change it for me?

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It’s best practice to keep the email address in lowercase and I’d advise not using ALL CAPS.

1 Like
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Thank you for your reply