Hello,
we set up a campaign but to recieve the mobile version on phones it’s alwys necessary to click on the “open in browser” link. Otherwise it shows a smaller version of the desktop view. Tested on different email providers, its always the same result.
What can we do about it?
Hey! Thanks for your message. This does seem strange. In this case, it would be best if our Support Team accesses your account to look into this further. You can reach out to us by clicking on this link: https://account-app.brevo.com/account/zendesk-support. Please provide the campaign number. Thanks!