I think it would be beneficial if there was a place that users could submit product suggestions/improvements. I know after using the program for a few weeks, I have some suggestions and things I’d love to see implemented.
Is development still being done on the app as the last update was last year
Hi @Dave , thanks for your question!
That’s great if you have ideas to improve the platform. Please feel free to share them on this thread, I’ll tag the relevant persons.
As well, what do you mean by « the last update was last year »? We’re releasing new features to the platform every week 
I was referring to the information located at https://releases.brevo.com/
it shows the last release was in 2023.
IMPROVEMENTS
Ability to add tags to contacts that we can use to sort and slice and dice lists and start automations
In automations, the ability to trigger an automation by joining a segment
In automations, the ability to trigger an automation by the contact having a tag
More form options, like the ability to make the form a popup.
I have more, but that is all the time I have right now.
Thanks! Indeed, this page shows a last release in July 2023. @Michael-Bastien could be interested in knowing this.
For automations:
what do you mean by « joining a segment »?
tag: whenever
I think @sylvain could be interested by these suggestions
popups: yes - that is something we have started working on. What would be your use cases, ie for which cases would you use pop ups?
By joining a segment I mean the following. Let’s say you have a list and it is called Customers. In that list, you created a segment of Top Customers. Whenever a contact enters a list and is added to a segment, that should trigger automations. Right now, you can trigger an automation by entering a LIST, but not by entering a SEGMENT
Popups - I use popups for a variety of things such as
Joining a mailing list by popping up after X seconds on a page
Exit intent popup - only appears when they are about to leave the page
Basically the features of Optimonk or at least Klaviyo.
Ok I see, thanks for your replies.
About segments: you can already trigger an automation based on a segment, by using filters. Here are more details: https://help.brevo.com/hc/en-us/articles/115000046585-Launch-an-Automation-workflow-when-a-contact-matches-one-of-your-segments
Could this fit your need?
Ok noted for pop ups. We are currently working on it, I’ll update you when I know more (not tomorrow 
but in a few weeks / months)
This is very interesting. Thanks for sharing, Dave.
Can you elaborate a bit what kind of flow you’re trying to build with popups on optimonk and klaviyo? What happens when someone enters their email and how do you use it in the future?
Btw I sent you an email in case you want to talk about it in details. Thanks.
I sent you an email.
Hi @ahudavert I concur with @Dave
As a former Mailchimp, Klaviyo, Salesforce and many similar platforms user, I have come across many limitations and would love to see updates to make the product on par with other CRM and email marketing tools. I would suggest utilizing product feedback platforms to collect suggestions, bugs, etc and allow the community to vote on feedbacks to prioritize feature development, etc that are more essential for their needs. e.g. product feedback platform that I like to use: canny.io
On the same note, here’s my first suggestion: CRM Suggestion: Add ability to assign contacts to companies with no email
Hi there, I’d like to see a seemingly basic email marketing functionality added to the Wordpress integration — multiple choice dropdown inputs.
I created the list in Brevo with custom attributes to correspond to website form inputs, with some fields requesting multiple choice selections. We need to style the form to our brand, and so we cannot use the Brevo form that does have this functionality as its styling capabilities are severely limited.
We want to be able to segment our audience and send them relevant emails based on their dropdown input which would become a custom attribute. In making this a plain text field instead, which is all that is currently supported, contacts may spell the choices wrong, or input something different, making automatic segmenting impossible based on these attributes.
Hi @ahudavert and Brevo Team,
Have a couple of product feature requests that will really enhance our operations and are a must-need from our end. The support team redirected me to post it here as well.
Comprehensive Dashboard: A dashboard within the platform that shows key metrics like delivery rate, opens, and clicks at a glance, rather than needing to export data every time to track performance.
Hourly Limits for IP Warmup: The ability to set an hourly limit for the dedicated IP warmup, as opposed to only configuring a daily limit.
Hi!
For us it would be very helpful to have a way to automatically link contacts with their companies when exporting data from Brevo. Right now, we have to do it manually, which is tough when working with thousands of contacts.
We’ve added a workaround by including the company name as a text field in each contact, but it’s not ideal and easy to miss things. Since Brevo already knows which contact belongs to which company, having that info available during import/export would make a big difference.
This small improvement would really help teams like ours use Brevo more smoothly as a CRM.
Another suggestion - multiple brand libraries. Our company is fairly small (~70 people), but it encompasses one overarching company inclusive of 2 divisions, and multiple smaller brands that we use to market ourselves to different audiences. It would be very helpful to be able to select different brand kits within the email builder for each brand’s custom fonts, logos, brand colours, etc. similar to what Canva does. I thought I was missing something and reached out to support but the rep told me to create multiple accounts for this purpose, but this doesn’t make sense for our use case.
Thanks @joseluis.pozo for this idea for improvement. We’ll consider it for our end of the year roadmap.
Hi. For “Phone,” it would be great if you could add the opportunity to add phone numbers for other countries. Especially, we would like to see numbers for Norway, as it does not work particularly well calling Norwegian customers from a German or UK number 
It is frustrating that accounts without email addresses are automatically blocklisted, but they are not automatically un-blocklisted when an email address is added via import. I maintain a 9000-person list through Ext_ID and not everyone has email addresses. I had to get contacts unblocklisted through a support ticket and I am sure this will be an issue in the future as well. It doesn’t make sense that records with no email address would be blocklisted at all - they just have no email address so obviously should not be sent any emails.