As part of sales activity, I want to be able to assign a new contact to a company. Specially ones that I’ve been in contact with but don’t have any emails, or in this example, uses the same email as the primary assigned contact. For CRM purposes, restricting contacts having separate emails or no emails is not helpful.
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Maybe @boris.rieunier you know a bit about this?
Hello @monocat thanks for this input.
Indeed it is not possible today to create a contact without an email or a phone number. I understand how it could pose a problem for you when creating leads you want to prospect. Its something we will take under consideration for future improvements.
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Thank you. Please do since it is a standard function in legacy CRMs. Right now, I’m using fake email convention to add such prospects since I need to record my interaction history with them.
I get where the specification comes from (attaching a CRM to a former email marketing & marketing automation software, where the contact always has an email) but this needs to be solved as quickly as possible.
We’re currently testing Brevo and are very close to commit to Brevo as our all-in-one solution for our use case but this is kind of a deal breaker. We have several contacts without email and phone number for which the only solution would be to use fake emails or fake phone numbers, which is horrible practice.
Can you provide an estimate of when this will be fixed? Is there a voting mechanism on features or bug fixing priorities?
Thank you!
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