I have 2 separate forms, the problem is that Brevo don’t enter the same contact on a different list if it already exists on another list. How can you make it work so that both lists contain the same contact if they signup for both?
Thanks!
I have 2 separate forms, the problem is that Brevo don’t enter the same contact on a different list if it already exists on another list. How can you make it work so that both lists contain the same contact if they signup for both?
Thanks!
Hi @Dannick , thanks for posting on this community.
So your case is:
Yes, it is correct.
This subject is quite important. Because every form is used to resent a potential customer for a service. And the same customer may be interested in several services.
hi @ahudavert do you have any suggestions for me ?
That’s weird, indeed. We have to go into more details, and maybe contact Brevo support. I’ll follow up in DM
I’m having the same issue Dannick. @ahudavert if you could get in touch with a solution that would be great otherwise we can’t really use the product.