Same Contact for Multiple Lists

I have 2 separate forms, the problem is that Brevo don’t enter the same contact on a different list if it already exists on another list. How can you make it work so that both lists contain the same contact if they signup for both?

Thanks!

Hi @Dannick , thanks for posting on this community.

So your case is:

  • you have created two forms
  • contact fills in the first form and is added to the first list
  • contact fills in the second form but is not added to the second list
    is that correct?

Yes, it is correct.

This subject is quite important. Because every form is used to resent a potential customer for a service. And the same customer may be interested in several services.

hi @ahudavert do you have any suggestions for me ?

That’s weird, indeed. We have to go into more details, and maybe contact Brevo support. I’ll follow up in DM

I’m having the same issue Dannick. @ahudavert if you could get in touch with a solution that would be great otherwise we can’t really use the product.