The problem with tagging

English Contacts
1

I moved to Brevo from Active Campaign and imported contacts with different tags. Now I am trying to separate contacts that has tag « Valmennus » but the software collects other people too, who has the same words in their tags, for example this contact who has these Disengaged,Eipostiavalmennus,Subscribed

What could be wrong? Should I try to find it differently?

2

If I try to find it Tags is equal to « Valmennus » there is 0 contacts with that

3

Hi @MiikaSoronen , thanks for posting on this community!

Unfortunately, we don’t support tags for the moment, but:

  • we’re working on it: this is a need that a few customers have expressed, we want to offer a possibility to tag contacts, definitely
  • in the meantime, you can rely on contact attributes: I know it’s not exactly the same thing, but maybe it could be helpful to you?
4

For how long does it take to get those? Otherwise I think I gotta go back to ActiveCampaign

ma 17. kesäk. 2024 klo 13.13 Alexandre Hudavert via Brevo Community (notifications@brevo.discoursemail.com) kirjoitti:

5

Hey Alexandre,

I’m blown away tags aren’t an option they seem so standard on most email platforms and CRMs. Is there a timeline for this? I was trying to get setup and searching all day for how to activate or find tags. I have no clue how I would migrate from ActiveCampaign to Brevo without them since I use WPfusion and tags to manage access to courses and content

6

Hi @bradca , yes we are working on this. Currently I don’t have any precise timelines I can communicate, but it should be happening in the coming months.

7

Any ETA yet for the tags?