Hello all, my client (B2B) uses Bravo transactional email for all email communication - internal email communication, communication with clients, automated communication,… This results in everyone appearing in Brevo contacts. Even irrelevant people like a lady from a post office. I’m considering …

Thanks for posting on this community! I know @charlie_s you posted about transactional emails too, so maybe you have some ideas for @marek ?

@ahudavert haven’t setup our transactional emails yet - still stuck at other places :slight_smile: Sorry!

Ok, let me try to help here. @marek basically, your question is: should I move the transactional email to a subdomain, right? What would be your goal: to ensure the subdomain stays with a high reputation score, so that deliverability is optimized? If you could give a little bit more details about…

Thanks @ahudavert . There are 2 possible problems I see: All company email communication is in transactional emails → this includes everyone. Most of the emails are just operational but end up in Brevo transactional emails, which adds irrelevant contacts to Brevo. Those emails then receive double…

Thanks @marek for these details. There two problems here, if I get you well: Contact management If you want to have an exact split between the contacts who will receive transactional emails and the others, I would recommend to create two Brevo accounts. This way, each account will manage its con…

What are Best Practices with Transactional email

English Transactional

marek Décembre 12, 2023, 11:40 7

This helps, thank you!

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What are Best Practices with Transactional email

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