What does « loaded by proxy » mean in transactional logs?
Thank you
Hi @appcrazee ,
This is related to Apple Mail Privacy Policy. As we are not always able to know if the email was opened or not for Apple users (depends on their settings), « Loaded by proxy » means the email was received by your contact, and maybe opened.
You’ll find more details in this article: https://help.brevo.com/hc/en-us/articles/4406537065618-How-to-handle-changes-in-Apple-s-Mail-Privacy-Protection
Thank you for this information.