How can I create triggers which are call based. For example, setting up a task for calling missed calls.
Hi there,
Once you have set up Brevo Phone you will see the custom event « Call finished » in Automations.
You can use this custom event as a trigger and can also specify the call type. For missed calls, you can use the call type: inbound - missed
You can find the different call types you can set up in this help article.
Hi Jonas!
Thanks for sharing. I was able to work with that!
Hello,
Iam posting my question here as it relates to the same tigger.
Does this trigger (“Call finished”) also works with external automation ?
I am trying to export call summaries into a Aitable data base using Make. This automation would be triggered by “Call finished”. But I can’t find it into the Make moule.
I did something similar for our small support team — we wanted an automatic task created for every missed call. I ended up using the call logs API to trigger a workflow whenever a missed call event popped up. If you’re using something like ActiveCalls, it’s a lot smoother since you can pull missed call data directly and link it to your task system.