Automation with events prior to the contact registration

English Automations
1

Hello, I’m new to Brevo and for ours workflows, we would like to use events that were created before the contact used our form.

For example, the user visit a specific page then submit our form. We would like to have an automation that add a score to a contact attribute but it only work if the user is already identified before the page view. Is there a way to do this (associate all events to the newly created contact) ?

Thanks for your help.

2

Hi @jomanza ,

Thanks for posting on this community.
We are managing anonymous contacts, but only for the Conversations and Push contacts.

So this means that unfortunately, any unidentified contact won’t be able to go through an automation flow.