Send a message to myself during the automation

English Automations
1

I love Brevo - such a timesaver. I’m wondering if I can do the following:
After Brevo receives a trigger and sends an email, can I then set up a rule to wait a day, then email (or text) one of my staff to follow up with the client via phone or text? The staff member would not be set up in Brevo as a user. It would look like this:

  1. Contact added to list —> triggers email —>
  2. rule to wait 2 days —> sends new email or text to me or another staff member instructing them to call the contact.

Is that even possible?

1 Like
2

Hi @dorn ,

Thanks for posting on this community.
Yes you can absolutely do so, by sending what’s called a notification. See this help article - check the section called « 6. Select Send a notification . »: https://help.brevo.com/hc/en-us/articles/4406337619474-Receive-a-notification-when-a-contact-submits-a-form

Important thing to note though: this is not yet available on the new editor, only on the old one.