Hi. I am new to automations with Brevo and I am trying to understand how this works. Here’s my situation.
- I have various products for sale on my website.
- Each product has the offer of a specific promotion so I’m using different forms for each.
- Every visitor who opts-in to this form will recieive a promotion code. (If they don’t opt-in or don’t want/already have the promotion code, they can click to be directed to the sales page.)
- At this point, I want a condition for new contacts and pre-existing contacts.
4.1 When new contacts opt-in, after receiving this particular product’s promo code email, I want them to receive my welcome sequence.
4.2 For pre-existing contacts who’ve received this particular product’s promo code email, I don’t want them to receive my welcome sequence (because they’ve gotten it already through some other form). I want them to receive a different sequence of follow-ups, etc.
This may be a very basic question, but can you please help me understand how to do this. The main thing is I want new contacts to get the welcome sequence. And I don’t want pre-existing contacts to get it repeatedly.
I think I can send new ones to the welcome sequence, and keep old ones in another … But I’m sure of how to use the If/Else conditions to do this.