Automation to certain locations only?

English Automations
1

Hi, wanting to move across from mailchimp but can’t work out if this is possible:

When a new contact is added to my list, I want to send them a ‹ welcome automation › of 5 emails. I have a different ‹ welcome automation › for each language the contact is learning - how can I set up a welcome automation that only gets sent to a contact when they join a list AND they are learning language X for example (language_learning is a custom attribute my contacts have)

2

Hi @lange , thanks for posting on this community!

If I got your need correctly, I think this solution could help you.
First, create a segment that checks all the contacts for which language_learning is equal to this or that value.
If you don’t know yet how to create a segment, you can learn more here: https://help.brevo.com/hc/en-us/articles/360021703959-About-segments#h_01HBTETGVF8PXJ4DPA1Z51JX4K

You can set up an automation like this:

  • entry point: contact is added to a list
  • next action: do an « If / else » step that will check if contact corresponds to a filter. In this filter, you’ll choose the segment that you’ll have created just before

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If contact corresponds to the condition, you send the welcome emails, if not, you don’t do anything.

Could this work for you?

3

Works well, thanks …

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4

As a second issue, I’d like to send a welcome email automation to anyone signing up who joins my list and DOES NOT have one of the 5 languages I have specific automations for. Would this be the way:

  • entry point: contact is added to a list
  • « If / else » step, is contact learning language one - if no then
    • « If / else » step, is contact learning language two - if no then
    • « If / else » step, is contact learning language three- if no then
    • « If / else » step, is contact learning language four- if no then
    • « If / else » step, is contact learning language five- if no then
  • send email

Is that the best way?

5

Hi @lange , I confirm this is the best way.

I know it’s not ideal, and I know as well that Brevo is working on a better way to manage this kind of case (if / else if / else if / else), but I don’t know when this will be out. So for the moment you can go like that.