I am trying to work out why I am not getting an email notification when a new contact signs up. The first I know of it is when I log into Brevo. The contact form is on my website.

Hi @MegD , thanks for posting on this community! What do you mean exactly by « when a new contact signs up »: when a contact fills in a form? The best way to do that I think is: when a contact submits a form, you send a confirmation email on the template that you choose for the confirmation, you…

Yes, thanks Alexandre. Is the a way for the notification to go directly to my email so I don’t have to go in to have a look to see if there is a new contact who has completed a form?

If you have cc-ed yourself of the email template, you’ll receive it directly so you won’t have to go in. But I get what you mean: maybe you would like to have a notification to yourself only? In this case, unfortunately I don’t see any solutions so far :thinking:

Hi there! Is there a possibility to get a copy of the entries sended with the Form? Because i ask a couple of important attributes that I need to calculate an offer. I want their answeres as an email please!

Hi @CELAdesign , thanks for posting on this community! I don’t think this is possible, but what you can do is: go to the list to which your contacts have been added download the contact list I understand it’s not exactly what you would like to have, but could this help? Adding @Mohit in this th…

There needs to be a way to notify just the admin if someone signs up to a list. This would occur WITHOUT sending any emails to the person who just signed up. I don’t currently see a way to do this, but it’s important. Thank you.

@CELAdesign this can reply to your question as well: every time a contact is added to a list or when a form is filled in you send a notification to yourself, with the details of the contact => what do you think?

@MegD I think this can reply to your use case as well

As well, so that you know, we have this help article that describes a similar use case: https://help.brevo.com/hc/en-us/articles/4406337619474-Receive-a-notification-when-a-contact-submits-a-form

Notification of new contacts

English Forms

ahudavert Mai 7, 2024, 7:03 8

Hi @appcrazee , in our automations you can do the action called « Send a notification »: this will allow you to send a given message to a given person (always the same), based on a trigger (contact added to a list or form filled in):

=> could that fit your need?

Creating a new subscriber notification automation

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Notification of new contacts

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