Hello !
I am in the process of setting up Woocomerce transactional emails on Brevo. I installed the plugin, it works correctly. I planned the welcome email template without any problem. I’m now tackling the order confirmation email. All my placeholders work apart from {ORDER_PRODUCTS}. I can’t understand why, can you help me please?
Hi @Virginie , thanks for posting on this community.
Is this screenshot coming from Woocommerce, of from Brevo?
On Brevo, parameters can be added, but with two brackets: {{ PARAMETER }}
Many thanks for your answer @ahudavert !
One last question, how to integrate the image of each product ordered ? I can’t access images via variables.
@Virginie is there the image URL in the order recap event that you’re receiving? If yes, you can add them to the template I guess, but indeed if they’re not there we won’t be able to access them
@ahudavert
Actually, I don’t understand how to integrate the order summary.
I added the following parameters and when I do my tests, nothing appears in the email. FYI, I placed an order with 2 different items.
Please, can you help me ?
Hi @Virginie ,
To me the template seems quite ok.
My question is: do you have integrated it into a workflow? Purpose is that every time someone validates an order, the email is sent.
But if you don’t integrate it into a workflow, it won’t work. The type of workflow I’m thinking about is this one: https://help.brevo.com/hc/en-us/articles/209506925-New-automation-editor-Send-an-automated-order-confirmation-email-after-a-purchase