Hello,
i’m working on a WooCommerce site using the plugin Brevo for WooCommerce (woocommerce-sendinblue-newsletter-subscription). Emails are working just fine through Brevo without workflow, using the old template tags for email templating as asked in the docs.
The issue i’m facing is : i’d like to be able to show custom field stored in an order like a shipping tracking code, when sending the email template on an order completion event.
I couldn’t find any docs about it – is this possible at all ?
Thank you for your help !
Phil56
February 13, 2025, 8:50am
2
Hello and welcome!
It seems to me that you will have to go through the brevo API
https://developers.brevo.com/docs/send-a-transactional-email
Hey Phil, thank you so much for taking the time !
So this means it doesn’t work straight out the box using the WooCommerce plugin. At least it helps me understand better the limitations.
Again, thank you
Phil56
February 14, 2025, 9:12am
4
Good morning,
I don’t use this integration, but looking through the documentation, I see that it is possible to map with attributes. Maybe this could suit you?
Philippe
1 Like
Hi @justinbasile , thanks for posting on this community.
what you want to do is basically:
every time an order is completed (this you will know through an order completion event)
you update the attributes of the contact
and then, you’d like to send an email that will contain these attributes?
Is that correct? If yes, you can create an automation flow, that will trigger whenever the event happens, then will update the contact’s attributes and then will send the email, in which you’ll have custom fields (see this article: https://help.brevo.com/hc/en-us/articles/360001008200-Personalize-your-emails-using-contact-attributes )
What do you think?
Hi @justinbasile , thanks for posting on this community.
what you want to do is basically:
every time an order is completed (this you will know through an order completion event)
you update the attributes of the contact
and then, you’d like to send an email that will contain these attributes?
Is that correct? If yes, you can create an automation flow, that will trigger whenever the event happens, then will update the contact’s attributes and then will send the email, in which you’ll have custom fields (see this article: https://help.brevo.com/hc/en-us/articles/360001008200-Personalize-your-emails-using-contact-attributes )
What do you think?
