I created an automation to blocklist contacts who asked to unsubscribe. How can I create automation for users who ask to resubscribe in the newsletter subscription form on my website? I know it’s impossible to affect the contact subscription status with attributes, so what can I do to automate resub…

Hi @Nataf , thanks for posting on this community! About the blocklisting part: it should be automatic, I mean: you can add a link at the bottom of your newsletter to let your contacts get unsubscribed if they want to. You don’t need an automation for that, do you? About the resubscription part, my…

Hey, thanks for the response! I meant the section below the attributes and the automation only works for the blocklist action. for some reason there’s no option to do the opposite action. [image]

Same question here. We tested 1. unsubscribe and 2. profile update forms. After clicking the unsubscribe link in the preferences update form, a use can use the back button and submit the preferences update form. This resulted in changed lists whereas the user was still listed as blocked. We found …

Shouldn’t a contact that unsubscribed, be able to subscribe again using the subscription form?

Had a similar thought myself on this. My solution was to blocklist the contact as normal, but use the API to delete the contact after a pre-determined time. This protects the subscriber from being re-used incorrectly by the system or by fake sign ups, but the system also then purges old subscriber…

Resubscribed contacts

English Contacts

Nataf Janvier 4, 2024, 12:00 2

someone can help here?

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Resubscribed contacts

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