There are approximately 25.000 contacts with email addresses in our database, but we have a continuous problem with people using multiple email addresses. For instance, using: john@acme.com john.doe@acme.com john.doe@acme.nl john.doe@mergure.com Many people (especially very small companies) seem …

As Guido shares merge is a stock standard feature across established email marketing platforms. I require this feature on an ongoing basis.

In Brevo, when a user is added with two different emails but the same phone number, I receive an error stating « this phone number is already associated with another contact. » I expected the contacts to be automatically merged in such cases. However, there is no merge feature available in Brevo or …

bump! Is there really no feature in Brevo to merge contacts?? Honestly, the more I get to use and setup Brevo for customers, the more I start to feel it’s not the best platform (or at least not finished). The pricing structure is great, but it doesn’t outweigh the downsides anymore…

Hi all, When Brevo Phone create automatically a contact from an incoming call (no email address), I can’t merge it quickly with the contact created before, for example with the Woocommerce integration. We need this function to simply merge without losing the history of interaction with the client. …

Any news about this? I find my self needing this all the time as well.

Is there any solution to this? I am starting to get multiple entries for contacts and need to merge them as well.

Is this feature on the roadmap? I run an events and community-based business, and there are two scenarios I see quite often: people register for our events with their personal email address or their work email address. in Japan where we operate, many international people are doing multiple venture…

Same here. Looking forward to a solution very much. As a very partial workaround, I am now using a custom merge script that copies at least the values from a [external] form submission by (obviously) the same user to the primary record. That way at least I know that the prior contact has ALL the at…

Best way to merge contacts

English Contacts

ahudavert Décembre 26, 2023, 8:37 2

Hi @m24 , thanks for posting here!

That’s clear, I clearly get your need. I am not aware of a way to merge contacts, unfortunately, but let me check internally

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Best way to merge contacts

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